Melisa Marku
@melisamarku
Detail-oriented finance professional with expertise in analysis and reporting.
AlbaniaWhat I'm looking for
I am a finance professional currently working as a Rating Specialist at Info Telecom ICS, where I focus on pricelist analysis and modification using Excel and LibreOffice. My role involves analytical oversight of surcharges and origin-based rates, ensuring accuracy in pricing strategies. I take pride in my ability to review and approve deals efficiently, contributing to the overall success of our operations.
Previously, I interned as a Financial Markets Back Office Administrator, where I prepared detailed reports on loan performance and implemented process optimizations to enhance workflow efficiency. My experience as a Tax Policy Analyst at Deloitte allowed me to conduct in-depth conflict checks and policy research, further solidifying my analytical skills. I am committed to continuous learning, currently pursuing a Bachelor in Finance and a Diploma in Risk Management.
Experience
Work history, roles, and key accomplishments
Rating Specialist
Info Telecom ICS
Aug 2023 - Present (1 year 11 months)
Analyzed and modified pricelists using Excel and LibreOffice, ensuring accuracy and compliance. Oversaw surcharges and origin-based rates, comparing codes and managing OBR pricing strategies.
Financial Markets Back Office Administrator
Conserf Srl
Jun 2022 - Present (3 years 1 month)
Managed loan application processing, documentation, and compliance checks. Prepared detailed reports on loan performance and repayments for senior management.
Costumer Service
Teleperformance
Apr 2022 - Present (3 years 3 months)
Managed customer inquiries and resolved issues related to products and services. Consistently achieved high customer satisfaction by providing clear, effective solutions to problems.
Tax Policy Analyst (Conflict Check)
Deloitte
Nov 2019 - Present (5 years 8 months)
Conducted in-depth conflict checks to ensure compliance with Deloitte’s policies. Assisted in the management of potential conflicts of interest, providing recommendations to mitigate risks.
Education
Degrees, certifications, and relevant coursework
European University of Tirana
Bachelor, Finance
Currently pursuing a Bachelor's degree in Finance, focusing on financial principles, markets, and economic analysis. Expected to graduate in 2025.
Oxford Home Study Centre
Diploma, Risk Management
Currently pursuing a Diploma in Risk Management, developing expertise in comprehensive risk assessment and mitigation strategies.
Coursera
Certificate, Credit Analysis
Completed a short course in Fundamentals of Credit Analysis, gaining knowledge in assessing creditworthiness and financial risk.
Oxford Home Study Centre
Certificate, Risk Management
Completed a short course in Risk Management, focusing on identifying, assessing, and mitigating various risks.
Tech stack
Software and tools used professionally
Availability
Location
AlbaniaAuthorized to work in
Job categories
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