Melinda Bwaina
@melindabwaina
IT professional dedicated to enhancing telecommunications network performance.
What I'm looking for
I am an IT professional with a strong focus on telecommunications network management and infrastructure monitoring. Currently, I work as a Network Operations Centre Engineer at Digicel PNG Limited, where I monitor the availability and performance of telecommunications networks, ensuring that any anomalies are reported and resolved promptly. My role involves analyzing servers, applications, and databases, and I am committed to minimizing downtime through effective communication with site technicians and third-party support.
In addition to my technical expertise, I have experience in educational environments, having served as a Training Coordinator and Database Management Trainee Course Coordinator at Datec Learning Centres. Here, I assisted students with both theoretical and practical academic tasks, demonstrating my ability to communicate complex information effectively. My diverse skill set includes database management, programming, and customer service, all of which contribute to my goal of adding value to any organization I am part of.
Experience
Work history, roles, and key accomplishments
Network Operations Centre Engineer
Digicel PNG Limited
May 2022 - Present (3 years 2 months)
Responsible for monitoring telecommunications network and infrastructure for availability and performance. Analyze and troubleshoot issues, communicate with technicians, and report incidents to ensure minimal downtime.
Training Coordinator
Datec Learning Centres
Jan 2018 - May 2022 (4 years 4 months)
Performed administrative tasks including data entry, payment processing, and student enrollment. Assisted students with academic tasks and provided support during lectures.
Database Management Trainee Course Coordinator
Datec Learning Centres
Mar 2021 - Jan 2022 (10 months)
Assisted students with both theoretical and practical academic tasks in database management. Provided administrative support and invigilated examinations.
Education
Degrees, certifications, and relevant coursework
Gordon Secondary School
School Certificate, General Education
2018 - 2022
Achieved a Grade 12 Upper Secondary School Certificate, demonstrating proficiency in various academic subjects.
Datec Learning Centres
Advanced Diploma, Information Technology
2019 - 2020
Completed an Advanced Diploma in Information Technology, focusing on various aspects of IT including network management and troubleshooting.
Availability
Location
Authorized to work in
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