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Melese Tesfaw Kassa

@melesetesfawkassa

Bilingual Amharic-English banking professional and interpreter focused on accurate, confidential remote customer support.

Ethiopia
Message

What I'm looking for

I’m looking for a remote Amharic-English interpreting role where I can provide accurate, confidential communication, supported by strong customer service, documentation discipline, and reliable problem-solving.

I’m a bilingual Amharic-English professional with 7 years of banking experience and a BA in Management from Debre Tabor University. I deliver strong customer service, maintain accurate documentation, and handle sensitive information with confidentiality and attention to detail.

In every interaction, I focus on active listening, clear communication, and efficient problem-solving to resolve customer concerns professionally. I’m seeking to contribute as an Amharic-English Remote Interpreter with Kalamcx, leveraging my communication skills, remote collaboration readiness, and reliable, time-managed service approach.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

DU

Debre Tabor University

Bachelor of Arts, Management

Earned a Bachelor of Arts (BA) in Management from Debre Tabor University, graduating in 2018.

Tech stack

Software and tools used professionally

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