At SpartanX Solar, I coordinate Michigan residential solar projects from design approval through permitting, utility review, installation, inspection, and activation. I track interconnection requirements and work with internal teams and homeowners to address project blockers and keep next steps clear.
At Our World Energy, I monitored project activity, reviewed records in Podio and TapeApp, and coordinated handoffs across teams. Earlier, at PanAsiatic Call Centers Inc., I handled Tier 3 escalations for U.S.-based accounts, investigating complex concerns and documenting resolutions.

