Melanie McCabe
@melaniemccabe
Program and operations leader building predictable, scalable delivery for complex digital teams.
CanadaWhat I'm looking for
I’m a Program and Operations management professional with 10+ years of experience leading multi-client delivery programs and directing multidisciplinary creative and technical teams. I’m known as a systems stabilizer who brings structure, process discipline, and delivery accountability to complex environments that need it.
In my current role at Lumenalta as an Associate, Product Delivery, I translate product intent into well-defined epics, features, tasks, bugs, and acceptance criteria. I directed cross-functional contributors, cleared a 200+ ticket backlog, and secured a dedicated QA engineer by identifying and escalating a formal resourcing gap.
I also established tiered escalation pathways, defined release-readiness criteria, and authored and maintained all P0 test cases in BrowserStack. I collaborate to automate product documentation from ZenHub (including documentation template work) and maintain structured risk tables within product documentation to surface impact context at the right decision points.
Previously at geekspeak Commerce, I led enterprise accounts and scaled delivery outcomes across Walmart Canada and Lassonde Industries, including execution leadership for the Walmart Content Studio Program. I configured a Stibo Systems PIM for content automation, introduced SKU-level tracking and Kanban workflows in Monday.com, and expanded Bang & Olufsen’s Amazon presence from 1 to 9 regions; I’m also pursuing PMP® (in progress).
Experience
Work history, roles, and key accomplishments
Associate, Product Delivery
Lumenalta
Feb 2025 - Present (1 year 4 months)
Translated product intent into epics, features, tasks, and acceptance criteria as the source of truth for downstream documentation, and led cross-functional delivery and backlog recovery, clearing 200+ tickets by securing QA resourcing. Established tiered escalation and release-readiness criteria, maintained BrowserStack P0 test cases, and supported MarTech and headless CMS (Storyblok) migration w
Customer Success Manager
AmpiFire
Jun 2024 - Dec 2024 (6 months)
Managed multiple concurrent client engagements as the primary point of contact for content and visibility programs, running domain audits and creating tailored campaign roadmaps. Standardized internal workflows to remove editorial pipeline bottlenecks and improve cross-functional communication.
Strategic Program Manager
Geekspeak Commerce
Jul 2020 - May 2024 (3 years 10 months)
Directed 20+ person multidisciplinary teams across concurrent Walmart Canada and Lassonde Industries programs, including execution leadership for the Walmart Content Studio private-label enrichment initiative. Scaled Lassonde’s Amazon presence from 1 to 13 brands across 8 platforms by configuring Stibo Systems PIM for automated syndication and introducing SKU-level tracking and Kanban workflows in
Strategic Project Manager
Geekspeak Commerce
Jun 2016 - Jul 2020 (4 years 1 month)
Managed global eCommerce programs for Bang & Olufsen, expanding Amazon presence from 1 to 9 regions and achieving record-breaking sales across markets. Coordinated international creative and performance stakeholders (design, copy, translation, PPC, and video) to deliver localized campaigns.
Project Coordinator
Geekspeak Commerce
Jun 2015 - Jun 2016 (1 year)
Provided foundational delivery coordination for enterprise eCommerce accounts across content workflows, vendor management, and client communication. Supported program logistics and day-to-day execution to keep initiatives on track.
Education
Degrees, certifications, and relevant coursework
Melanie hasn't added their education
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