At QualityStars, I translate business requirements into user flows, acceptance criteria, and specifications for a B2B SaaS platform focused on reputation and customer experience. I collaborate with stakeholders and front-end teams, and carry out functional and UX/UI QA to identify friction in product flows.
At Tehuentec, I designed and delivered more than 26 corporate, institutional, and e-commerce websites. I also created a reusable system of templates and patterns adopted by the team, reducing design and production time by 40%.
At Happ, I designed interactive prototypes for health and insurance solutions and defined flows for a medical chatbot focused on patient self-service. I implemented the platform’s Design System and applied WCAG 2.1 AA criteria to key flows.
