Mekhla Mukherjee

As a Community Manager, I engage with online and offline communities, ensuring customer satisfaction at events and assisting new users with app navigation. I build strong relationships, communicate user feedback to internal teams, and create user-centric resources. I also track user engagement and coordinate events to align with our brand's vision.

In this role, I stayed updated with industry trends and created engaging content for social media platforms. I developed strategies to increase brand awareness and engaged with the community to foster positive sentiment.

I managed the community for the Crystal programming language, doubling community size across various platforms. I launched the Crystal Ambassador Program and organized the successful Crystal Conference 2023.

As an Open Source Community Leader, I built and grew the open source culture within Wipro. I created engagement programs to position Wipro's contributions in the external community.

I worked as a Senior Research Analyst for a Google project, managing a community of over 100,000 contributors. I organized events and collaborated with Google Developer Groups.

As an Event Manager, I coordinated events for a Microsoft project, managing logistics, budgets, and marketing activities to ensure successful event execution.

As a System Analyst, I provided IT support and managed operations for multiple projects. I developed strategies to improve efficiency and led a team to meet operational goals.

I provided technical support for a B2B process, serving as a point of contact for inquiries and collaborating with teams to develop strategies and policies.

Completed a Bachelor of Technology in Electrical and Electronics, gaining a solid foundation in electrical engineering principles, circuit design, and electronics systems.