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Mehad Benomran

@mehadbenomran

Virtual assistant at a real estate company managing Airbnb and Booking.com listings and coordinating guest stays.

What I'm looking for

I'm looking for a remote, long-term opportunity where I can support a business with virtual assistance, customer service, or property management.

At a real estate company, I provide remote administrative and operational support, managing Airbnb and Booking.com listings and handling guest inquiries and reservations.

I coordinate check-ins and check-outs, work with cleaning teams, and maintain accurate records and calendars to support smooth property operations.

Previously, I assisted Airbnb guests with reservations and issues, and supported customers as a call center representative. I also handled administrative work at ISM International School of Martyrs and another school.

Experience

Work history, roles, and key accomplishments

RC

Current

Virtual Assistant

Current

Real Estate Company

Jan 2023 - Present (3 years 9 months)

Provided administrative and operational support to a real estate company remotely. Managed Airbnb and Booking.com listings, guest communication, and calendar management.

Customer Service Virtual Assistant Airbnb Booking.Com Property Management Guest Communication Administrative Support Email and Calendar Management Data Entry Problem Solving Time Management Smoobu Microsoft Office Google Workspace Slack Zoom

AI

Customer Service

Jan 2021 - Jan 2023 (2 years)

Assisted guests with reservations, inquiries, and issue resolution. Provided friendly and professional support via email, chat, and phone.

Customer Service Guest Communication Problem Solving Email Chat Phone Support

IM

Administrator

ISM International School of Martyrs

Jan 2018 - Jan 2021 (3 years)

Managed daily administrative tasks and organized documents. Supported staff and coordinated school activities.

Administrative Support Document Management Communication Skills Coordination

UN

Call Center Representative

Unknown

Jan 2019 - Jan 2020 (1 year)

Handled customer inquiries and provided accurate information. Resolved issues and ensured a positive customer experience.

Customer Service Communication Skills Problem Solving

SC

Administrator

School

Jan 2013 - Jan 2014 (1 year)

Assisted with administrative duties and record keeping. Supported the school team with daily operations.

Administrative Support Record keeping Team Support

Education

Degrees, certifications, and relevant coursework

UT

University of Tripoli

Bachelor's Degree, English Language

2014 - 2018

Bachelor's degree in English Language from the University of Tripoli, Faculty of Languages, Libya.

Tech stack

Software and tools used professionally

Gmail

Google Drive

Slack

Google Workspace

Microsoft Excel

Zoom

Canva

Microsoft Word

Microsoft Outlook

Availability

Looking for a job

Location

Spain

Authorized to work in

Salary expectations

40k+ EUR

Job categories

Virtual Assistant Customer Service Property Manager Administrative Assistant

Skills

Virtual Assistant Customer Service Airbnb Management Booking.Com Management Property Management Support Guest Communication Reservation Management Guest Check In Out Coordination Calendar Management Administrative Support Email Management Data Entry Research Smoobu Airbnb

Interested in hiring Mehad?

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