Open to opportunities

Meg Yeshikha

@megyeshikha

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Certified Virtual Assistant specializing in admin, lead generation, and support.

Indonesia

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What I'm looking for

I seek remote or flexible roles where I can apply administrative, lead generation, and customer support skills, with opportunities for growth and collaborative, organized teams.

I am a certified Virtual Assistant with hands-on experience in administrative support, email and calendar management, data entry, lead generation, and customer support. I focus on maintaining organized processes, timely follow-ups, and professional communication to keep operations efficient and clients satisfied.

My work history includes ownership and operations management at a retail business, tax and accounting internships, volunteer tax assistance, and roles in gaming support and virtual assistance—demonstrating versatility across customer-facing and back-office functions. I am trained in structured workflows and various productivity, CRM, and lead generation tools which I apply to streamline tasks and improve client outcomes.

I deliver dependable administrative services, tailored tutoring in conversational English, and proactive customer support, backed by a strong academic record in tax/administration and practical experience supporting diverse stakeholders.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

MEGA YESHIKHA KWELJU

Jan 2026 - Present (1 month)

Provided administrative support, email and calendar management, lead generation, data entry, and customer support using structured workflows to ensure organized processes and timely follow-ups.

Calendar Management Lead Generation Data Entry Customer Support Zendesk Notion Google Workspace Microsoft Office

Gaming Support Agent

5CA

Jan 2024 - Dec 2025 (1 year 11 months)

Assisted gamers with account issues, in-game bugs, billing problems, and rewards inquiries via email to resolve technical and service-related problems.

Customer Support Technical Troubleshooting Email Support Ticketing Systems Billing Support Zendesk Communication

English Tutor

Independent

Jan 2023 - Dec 2023 (11 months)

Tutored dozens of students in conversational English using tailored lesson methods to increase engagement, confidence, and speaking fluency.

English tutoring Lesson planning Communication

Tax Volunteer

KPP Surabaya Sawahan

Jan 2023 - Dec 2023 (11 months)

Assisted residents with completing tax forms and facilitated administrative tasks including data entry to improve accuracy and timeliness of filings.

Data Entry client support Document Management Customer Service

Owner

Mebel Daimon

Jan 2015 - Jan 2021 (6 years)

Managed supplies, performed data entry and record keeping, handled customer service, prepared documents, and maintained basic accounting to support day-to-day operations.

Administrative Support Data Entry Customer Service document preparation Inventory Management Email Communication

Tax and Accounting Intern

KAP Bambang Sutjipto Ngumar & Rekan

Jan 2013 - Dec 2014 (1 year 11 months)

Managed data transfers from balance sheets and general ledgers to financial reports, performed administrative tasks, and organized financial documentation to support accounting operations.

Financial Reporting Data Entry Financial administration Excel