Megan Westbrook
@meganwestbrook
I keep front desks, patient records, calendars, and customer service operations running smoothly.
What I'm looking for
At Blue Fish Pediatrics, I greet and check in patients, verify insurance, schedule appointments, maintain medical records, and coordinate referrals and insurance authorizations.
I've also supported front-desk operations, accounts receivable/payable, records management, inventory, shipping, and customer service at The Lawnmower Depot, CFISD Club Rewind, Control Products, and Dempsey Electric. With seven years of experience, I bring an outgoing, detail-oriented approach to handling confidential information, organizing daily operations, and helping customers and families feel supported.
Experience
Work history, roles, and key accomplishments
Medical Receptionist
Blue Fish Pediatrics
Nov 2024 - Present (1 year 9 months)
Greeted and checked in patients, verified insurance information, scheduled appointments, managed calendars, and maintained patient medical records.
Secretary
The Lawnmower Depot, LLC.
Jul 2024 - Nov 2024 (4 months)
Signed in customer equipment, provided diagnoses, filed and tagged paperwork, recorded transactions, and handled accounts receivable/payable.
Caregiver
Trish-Birch Family
Aug 2023 - Mar 2024 (7 months)
Provided care to children in a home environment, encouraged cognitive development, and organized educational games and outings.
Caregiver
Schiermeier Family
Nov 2021 - Aug 2023 (1 year 9 months)
Provided care to children, managed daily activities and medical appointments, assisted with school pick-ups and homework, and cared for pets.
Program Clerk
CFISD Club Rewind
Jan 2020 - Jan 2021 (1 year)
Maintained program records, managed front desk operations, reviewed processes for compliance, and handled confidential information.
Program Leader
CFISD Club Rewind
Jan 2020 - Dec 2020 (11 months)
Adhered to program procedures, provided care to children, created a safe environment, and conducted safety drills.
Shipping and Receiving Manager
Control Products
Jan 2018 - Dec 2019 (1 year 11 months)
Loaded and unloaded packages, resolved customer service issues, prepared purchase orders, handled accounts, and created a new inventory system.
Part-Time Accounting Assistant
Dempsey Electric
Jan 2015 - Dec 2017 (2 years 11 months)
Pursued collections, answered and directed dispatch calls, maintained knowledge of services, and handled accounts receivable/payable.
Education
Degrees, certifications, and relevant coursework
Lone Star College
2018 - 2021
Attended Lone Star College from 2018 to 2021.
Availability
Location
Authorized to work in
Job categories
Skills
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