At Amazon, I work as a Data Analytics Specialist, using data analysis and KPI reporting to support process improvements.
While I was a Program Manager at Amazon, I focused on process improvements for a start-up project for Amazon Music. I transitioned to a business analyst role and provided insights on task volume and handling time per task.
I coached teammates on identifying process improvements and shared updates on process growth and behavior with upper-level management. I also implemented a quality check mechanism for deliverables across processes.
Earlier, I held Associative Trainer II, Associative Trainer, Specialist Cad Designer, and Técnico de producción roles at Align Technology. I hold a Bachillerato en administración from Universidad San Marcos and completed training in Python for Data Science and AI, data engineering, and Scrum.
