Open to opportunities

Mdingi User

@mdingiuser

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Detail-oriented administrative professional skilled in client service and education support.

South Africa

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What I'm looking for

I am seeking a reliable role in administration or education support where I can apply strong communication, confidentiality, and MS Office skills while contributing to team efficiency and professional growth.

I am a motivated administrative and education support professional with experience in classroom assistance, retail operations, and simulated audit work. I have a strong foundation in client relationship management, confidential record keeping, Microsoft Office 365, data capturing, and clear written and verbal communication.

My background includes supporting lesson delivery, invigilating assessments, independently managing day-to-day shop operations, and completing an audit simulation with KPMG via Forage. I bring reliability, attention to detail, and a commitment to improving efficiency and service delivery.

Experience

Work history, roles, and key accomplishments

Cashier & Shop Assistant

Informal Sector

Sep 2023 - Jun 2025 (1 year 9 months)

Managed daily shop operations including cash handling, inventory control, and customer service while independently maintaining consistent operating hours and improving service efficiency.

Cash Handling Inventory Management Customer Service Time Management Confidentiality Sales Point of Sale

Audit Simulation Intern

KPMG (Forage)

Jul 2024 - Nov 2024 (4 months)

Conducted simulated walkthroughs of client financial processes, analyzed internal controls to identify risks, and produced detailed audit documentation and reports.

Internal Controls Risk Analysis Report Writing Attention To Detail Microsoft Office 365

Education Assistant

Canhams Junior Secondary School

May 2023 - Sep 2023 (4 months)

Supported classroom management and implemented lesson plans, maintained student records confidentially, and invigilated assessments to ensure fair evaluation.

Classroom Management Lesson Implementation Confidentiality Communication Microsoft Office 365

Education

Degrees, certifications, and relevant coursework

Durban University of Technology

Advanced Diploma in Accounting; National Diploma in Financial Accounting, Accounting

Activities and societies: Microsoft AI Course (Durban University of Technology)

Completed Advanced Diploma in Accounting and National Diploma in Financial Accounting with supplementary short courses in Microsoft Office 365, data capturing, and virtual assistant skills.