Open to opportunities

Maria Camila Carrasquilla Ballestas

@mcarrasq

Message

I’m a project coordinator who keeps complex operations running smoothly across teams and time zones.

Colombia

Message

What I'm looking for

I’m looking for a project coordination/operations role where I can own schedules and workflows, coordinate stakeholders globally, and keep day-to-day execution running smoothly—especially in a remote-friendly environment.

Operations coordinator who builds AI-assisted workflows with clear guardrails and human escalation. Designed and shipped an AI loan pre-screening agent (Make + Claude API), coordinated remote client projects across the Americas, Europe and Asia, and spent 7 years in a regulated bank handling sensitive financial data. Works with strong ownership: spots what needs to be done, sets the plan and delivers it independently.

Experience

Work history, roles, and key accomplishments

Current

Operations Coordinator

Current

Private Client

Jan 2023 - Present (3 years 10 months)

Oversee daily household operations including scheduling, logistics, and family coordination for a long-term private client. Manage appointments, errands, and structured routines while maintaining consistent, trust-based communication.

Household Operations Scheduling coordination Logistics Management Appointment Management Professional communication

Teller & Customer Service

Davivienda Bank

Jan 2014 - Jan 2021 (7 years)

Provided customer service for account inquiries, product promotions, and complaint resolution in a professional banking environment. Maintained accurate transaction records and ensured compliance with internal financial procedures while supporting branch goals through credit card referrals and loyalty initiatives.

Customer Service Complaint Resolution Transaction recording Financial Compliance Lead Generation Loyalty Programs

Project Coordinator

Naranjo Company

Jan 2022 - Present (4 years 10 months)

Coordinated end-to-end project workflows from client intake and technician sourcing through scheduling and execution follow-up. Acted as main point of contact across clients and contractors across Latin America, North America, Europe, and Asia, tracking status in real time and resolving issues.

Client intake Scheduling coordination