Mbali Masina
@mbalimasina
IT support professional with Department of Health experience in hardware installation, network troubleshooting, and first-line user support.
South AfricaWhat I'm looking for
At Department of Health, Witbank, I installed and maintained computer hardware, assisted with network cabling and connectivity troubleshooting, and provided first-line support for hardware and software issues.
I'm currently an Administrator at Backand NeckPhysiotherapy, where I manage patient bookings and records, process invoices and payments, and support medical aid claims. I hold a National Diploma in Information Technology from Tshwane University of Technology(TUT) and am interested in Helpdesk Support or IT Support.
Experience
Work history, roles, and key accomplishments
Administrator
Back and Neck Physiotherapy
Apr 2026 - Present (6 months)
Managed patient bookings, registrations, and records; handled inquiries, invoicing, and medical aid claims; coordinated communication and generated administrative reports.
Data Technician Intern
Department of Health
Jan 2023 - Dec 2023 (11 months)
Installed, configured, and maintained computer hardware and peripherals; provided first-line technical support and assisted with network troubleshooting and system testing.
Education
Degrees, certifications, and relevant coursework
Tshwane University of Technology
National Diploma, Information Technology
Completed a National Diploma in Information Technology in 2023.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
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