Mazin Chamsine

Carries out systems analysis for HR IT applications, turning business needs into specifications and user stories. Built a SmartRecruiters incident form in ServiceNow and mapped data flows for 7 benefits systems in LeanIX.

Produced and automated people reporting and ad hoc analysis for HR, business units and external stakeholders. Delivered the first central view of underperformance and automated a manual monthly HR slide pack into Power BI.

Produced and automated people reporting and ad hoc analysis for HR, business units and external stakeholders. Gave the business its first central view of underperformance and introduced a structured intake form cutting turnaround by around 75%.

Trained in SQL, Python, R and Power BI over an 18 month programme, then moved straight into an analyst role. Supported data collection, cleaning and analysis on projects, presenting insight through Power BI and Excel.

Worked as a bartender and DJ across Brighton venues, building customer service and conflict resolution skills.

Supported 50 staff with IT issues and handled correspondence for over 20,000 patients. Covered reception, drawing on strong interpersonal and organisational skills.

Promoted brands, met sales targets and delivered excellent customer service.

Managed client data entry and compiled reports, ensuring data quality and integrity.

Completed an Advanced Apprenticeship for IT and Telecoms Professionals, including CompTIA A+ and Microsoft Windows 7 configuration.

Grade: A* to C

Completed 8 GCSEs with grades A* to C.