Mayra Vanessa Pedrozo Arbelaez

Reviewed case records and supporting documentation to verify client information and support USCIS compliance prior to filing. Managed high-volume case workflows, preparing and submitting immigration forms and tracking overlapping statutory deadlines while resolving documentation discrepancies with supervising attorneys.

Conducted intake assessments and provided case management for Venezuelan migrant populations. Delivered psychosocial support, coordinated referrals, and maintained accurate records of client interactions in high-pressure environments.

Identified psychosocial barriers affecting school attendance among at-risk children and adolescents. Collaborated with governmental agencies to develop intervention pathways to support educational reintegration and improve children’s well-being and educational access.

Tracked organizational deadlines and deliverables across multiple concurrent projects and provided regular status updates to leadership. Automated data collection and reporting to improve workflow efficiency and reduce errors, while coordinating scheduling and communications with external partners and stakeholders.

Administered and interpreted psychological assessments in a clinical environment. Supported process improvement and administrative automation efforts while maintaining accurate documentation of evaluations and interventions.

Coordinated recruitment workflows, scheduling, and candidate communications across multiple simultaneous processes. Maintained accurate employee records and supported internal communication and organizational well-being initiatives.

Earned a Bachelor of Psychology from the Catholic University of Colombia (completed in 2023).

Completed a Professional Technical Degree in Graphic Design at the Institute of Higher Social Education (ISES) in 2017.