Looking for a Customer Relations or Customer Success role where I can apply my experience in client consultation, CRM management, and sales conversion to support customer satisfaction, retention, and business growth.
Open to opportunities
Maya User
@mayauser3
Customer Relations | Client Success | Education Consultant | CRM & Sales Management
IndonesiaWhat I'm looking for
Client-focused professional with experience in education consulting, trial class management, B2B sales, and customer relationship management. Skilled at understanding client needs, presenting tailored solutions, and guiding prospects through the decision-making process. Experienced in using CRM systems daily to manage leads, track customer journeys, and maintain long-term client relationships. Known for strong communication skills, consultative sales approach, and delivering positive customer experiences that support business growth.
Experience
Work history, roles, and key accomplishments
AL
Current
Translator
Algonova
Jun 2025 - Present (9 months)
Translate materials between English and Indonesian and proofread marketing content to ensure accuracy and localization for target audiences.
MA
Current
Trial Class Manager
Mayfitkitchen
Sep 2023 - Present (2 years 6 months)
Manage trial class operations, coordinate scheduling and student onboarding to support program growth and learner retention.
FH
Current
Owner
Fitkitchen Homemade
Sep 2017 - Present (8 years 6 months)
Operate a homemade food business handling product development, marketing, and sales to customers locally.
MA
Current
Content Creator
Mayfitkitchen
Nov 2015 - Present (10 years 4 months)
Produce cooking and lifestyle video content for Instagram and TikTok, building audience engagement and brand presence over 10+ years.
YP
Current
Freelance Interpreter
Yayasan Pendidikan Bethany / Proskuneo
Aug 2012 - Present (13 years 7 months)
Provide in-house interpreting and translation services for foreign student groups, facilitating communication and cultural mediation.
LC
Japanese Tutor
Lingua Course
Jun 2023 - Dec 2024 (1 year 6 months)
Designed lesson plans and taught Japanese to young learners and adults, improving language proficiency over structured courses.
TG
English Tester
Topica Edtech Group
Sep 2016 - Jun 2017 (9 months)
Administered phone-based English proficiency tests for prospective and progressing students to determine enrollment or level placement.
YP
Promotions Specialist
Yayasan Pendidikan Bethany / Proskuneo
Jun 2006 - May 2011 (4 years 11 months)
Planned and produced school promotional materials including brochures, videos, and alumni publications while managing candidate follow-up to enrollment.
PP
Editorial Writer
PT Petromindo
Jun 2005 - May 2006 (11 months)
Researched and wrote news on oil, mining, gas and power sectors; translated and edited content and managed website and newsletters.
MA
Script Writer
maestro.fm
Jul 2004 - Feb 2005 (7 months)
Planned and produced radio advertisement scripts and provided voice-over for broadcast spots to support client campaigns.
CL
Japanese Teacher
CLC
Sep 2003 - Dec 2003 (3 months)
Taught basic Japanese language to college students, covering grammar, vocabulary, and conversational skills.
Education
Degrees, certifications, and relevant coursework
Precision Nutrition
Nutrition coach, Foods, Nutrition, and Wellness Studies
2018 - 2019
Completed Nutrition Coach program focused on foods, nutrition, and wellness studies between 2018 and 2019.
UM
Universitas Kristen Maranatha
Bachelor's degree, Japanese Language and Literature
1999 - 2003
Completed a Bachelor's degree in Japanese Language and Literature from September 1999 to September 2003.
Availability
Open to opportunities
Location
IndonesiaAuthorized to work in
Social media
Job categories
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