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Mayank Garg

@mayankgarg

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Data-driven risk management professional with strong analytical skills.

Zimbabwe

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What I'm looking for

I seek a role that fosters innovation and allows for strategic impact in risk management and digital strategy.

I am a dedicated risk management professional currently serving as a Manager in the COO's Office at Aye Finance. My role involves collaborating cross-functionally to prepare and monitor Key Risk Indicators (KRIs), which has significantly influenced our roadmap adjustments and enabled data-driven decision-making in risk management. I take pride in my ability to build frameworks that enhance operational efficiency, such as the risk identification framework I developed in collaboration with Credit and IT teams, which improved credit screening efficiency by 20%.

My previous internships have equipped me with a diverse skill set, from conducting UI/UX benchmarking at Mazars in India to curating SEO-optimized content at Marks & Spencer India. I have consistently demonstrated my ability to analyze trends, optimize user experiences, and drive customer engagement. My educational background, including an MBA in International Business from the Delhi School of Economics, has further solidified my analytical and strategic thinking capabilities, enabling me to deliver impactful results in every project I undertake.

Experience

Work history, roles, and key accomplishments

Current

Manager-COOsOffice & Risk

Current

Aye Finance (NBFC)

May 2024 - Present (1 year 1 month)

Collaborated cross-functionally to prepare and monitor Key Risk Indicators (KRIs), influencing roadmap adjustments and enabling data-driven decision making in risk management. Partnered with Customer Service and Product teams to evaluate and replace dialer system, aligning vendor solutions with user needs and operational goals.

Risk Management Data Driven Decision Making Vendor Management

Digital Strategy Intern

Mazars in India

Sep 2023 - Apr 2024 (7 months)

Conducted UI/UX benchmarking and competitive analysis across insurance platforms to evaluate user journeys and digital experience metrics. Utilized Xminds to map and optimize user flows across mobile and desktop interfaces.

UI UX Benchmarking Competitive Analysis User Journey Mapping Xminds

Marketing Intern

Marks & Spencer India

Jun 2023 - Jul 2023 (1 month)

Curated SEO-optimized content to improve customer acquisition and increase traffic across digital product touchpoints. Identified 50+ content and backend SEO issues, including meta tags, broken backlinks, and listing inconsistencies.

SEO Content Creation Canva Adobe Photoshop

Market Strategy Intern

HDFC Life

Apr 2023 - May 2023 (1 month)

Built performance dashboards via LinkedIn Analytics and Twitter for KlarifyLife (HDFC Life backed term insurance guide). Designed a go-to-market (GTM) strategy integrated with product positioning, segmentation, and geographic targeting to drive offline channel performance.

Performance Dashboards Go To Market Strategy Product Positioning

Education

Degrees, certifications, and relevant coursework

Delhi School of Economics, University of Delhi

MBA-IB, Business

Grade: 7.68/10

Completed postgraduate coursework in French, Organizational Behavior, and Business Management. Achieved a CGPA of 7.68/10.

Aryabhatta College, University of Delhi

BA (hons.), Business Economics

Grade: 7.90/10

Undertook undergraduate coursework in Managerial Economics, Entrepreneurship, and New Product Development. Conceptualized a business model and designed a prototype for a niche pet-focused dating and socializing app for the final year project. Spearheaded a live project with a healthy snacking brand, delivering a sales forecast with 90% accuracy and a 15% profit margin.