Max Zhehala

As a data-driven Business Analyst & Project Manager with over 6 years of international experience, I specialize in bridging the gap between complex technical requirements and strategic business goals. My expertise lies in transforming raw data into actionable insights and leading cross-functional teams through the full Software Development Life Cycle (SDLC) using Agile methodologies. Throughout my career across the USA, UAE, and Mexico, I have successfully: - Optimized Operations: Reduced operational delivery time by 15% through quantitative data modeling and process re-engineering. - Enhanced Decision-Making: Developed advanced Tableau and Power BI dashboards that improved executive reporting efficiency by 25%. - Managed IT Projects: Documented complex business requirements (BRD/SRS) and coordinated delivery for Fintech and SaaS products. - Driven Growth: Expanded partnership bases by 20% and achieved 17% cost reductions through rigorous supply chain and market analysis. I am passionate about process automation and leveraging tools like Salesforce, Jira, and SQL to build scalable solutions. I thrive in fast-paced, innovation-led environments where data is at the heart of every decision. Core Competencies: Business Analysis (BRD/User Stories) | Agile Project Management (Scrum/Kanban) | Data Visualization (Tableau, Power BI) | CRM Implementation (Salesforce) | Stakeholder Management | Process Optimization (BPMN).