Max Zhehala
@maxzhehala
Business analyst and project manager driving data-informed process improvements and operational efficiency.
What I'm looking for
As a data-driven Business Analyst & Project Manager with over 6 years of international experience, I specialize in bridging the gap between complex technical requirements and strategic business goals. My expertise lies in transforming raw data into actionable insights and leading cross-functional teams through the full Software Development Life Cycle (SDLC) using Agile methodologies. Throughout my career across the USA, UAE, and Mexico, I have successfully: - Optimized Operations: Reduced operational delivery time by 15% through quantitative data modeling and process re-engineering. - Enhanced Decision-Making: Developed advanced Tableau and Power BI dashboards that improved executive reporting efficiency by 25%. - Managed IT Projects: Documented complex business requirements (BRD/SRS) and coordinated delivery for Fintech and SaaS products. - Driven Growth: Expanded partnership bases by 20% and achieved 17% cost reductions through rigorous supply chain and market analysis. I am passionate about process automation and leveraging tools like Salesforce, Jira, and SQL to build scalable solutions. I thrive in fast-paced, innovation-led environments where data is at the heart of every decision. Core Competencies: Business Analysis (BRD/User Stories) | Agile Project Management (Scrum/Kanban) | Data Visualization (Tableau, Power BI) | CRM Implementation (Salesforce) | Stakeholder Management | Process Optimization (BPMN).
Experience
Work history, roles, and key accomplishments
Head of Project Department
Julia Valler
Apr 2023 - Present (2 years 10 months)
Analyzed and standardized business processes to reduce delivery timeframes by 15% and prepared BRDs, user stories, and acceptance criteria to align stakeholders and minimize rework; designed Tableau dashboards that drove a 25% increase in operational improvements.
Project Manager & Business Development Lead
Top 10 Hospitality Company
Apr 2022 - Apr 2023 (1 year)
Managed large-scale projects and business development initiatives, using Power BI market analysis to identify 20% more growth opportunities and Excel-driven optimizations that increased client engagement by 15%.
Sales & Business Development Analyst
Kerzner International
Sep 2020 - Apr 2022 (1 year 7 months)
Streamlined operational and supply chain data with SAP and developed Tableau analyses that contributed to an 11% increase in local sales while supporting marketing and sales alignment to improve retention.
Business Development and Innovation Lead
Kinderia.bel
Sep 2019 - Aug 2021 (1 year 11 months)
Consolidated supplier and supply chain data to implement improvements that reduced costs by 17% and performed market and SWOT analyses to identify new growth opportunities and inform strategic decisions.
Translated business requirements into SRS, BPMN models and functional specs using Jira, reducing delivery timelines by 30% and facilitating workshops and wireframes in Miro to validate scope early.
Sales Operations Analyst
OHI-Systems
Jun 2018 - Jun 2019 (1 year)
Documented requirements and deployed Salesforce CRM with user stories and acceptance criteria, built BPMN process maps to optimize lead flow and used Power BI and Salesforce to segment customers and increase revenue by 25%.
Education
Degrees, certifications, and relevant coursework
Max hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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