ML

Open to opportunities

Max Lutz

@maxlutz

Senior PM: multilingual digital transformation, platform migration, linguistic QA across LATAM & EMEA.

What I'm looking for

I’m looking for a remote role where I can use my communication, technology, and problem-solving skills. I enjoy helping people, resolving practical issues, and learning new systems. I’m especially interested in customer support, technical support, language services, and roles involving international customers and teams.

I’m a multilingual professional with a strong background in project coordination, digital platforms, and international operations. I bring a practical, detail-oriented approach to organizing information, coordinating teams, solving problems, and keeping work moving efficiently.

I’ve worked across international environments, supporting digital transformation, SaaS implementations, platform migrations, data management, and multilingual teams. I’m comfortable working with technology, learning new systems quickly, communicating with people from different backgrounds, and handling tasks that require accuracy, follow-through, and good judgment.

I’m particularly interested in remote opportunities involving customer support, project coordination, administration, technical support, language services, and digital operations. I speak English, German, Spanish, and Portuguese and enjoy roles where clear communication, reliability, and problem-solving make a practical difference.

Experience

Work history, roles, and key accomplishments

MC

Current

Senior Project Manager

Current

Maximum Consultancy

Feb 2017 - Present (9 years 8 months)

Freelance Consultant | Independent Consultancy
Support international clients with project coordination, digital operation, SaaS implementation, data management, documentation, stakeholder communication, troubleshooting, & process improvement. Work independently across technology, energy, telecom, and transportation, supporting clients with reliable remote project & operational assistance.

Project Management Digital Transformation Platform Migration LLM Evaluation Linguistic Quality Assurance Localization Bilingual Content Creation Data Cleaning

CL

Senior Project Manager

ClickSoftware

Jan 2013 - Jan 2017 (4 years)

Directed SaaS implementation and web platform transformation projects, managing multi-site deployments and integrations across EMEA and LATAM.

SaaS Implementation System Integration Project Management Requirements Management Jira Confluence Asana Stakeholder Management

TT

Project Manager

TOA Technologies

Jan 2011 - Jan 2012 (1 year)

Managed SaaS integration and development projects in DACH, overseeing software and web-based implementation delivery.

SaaS Integration Software Implementation Project Management Requirements Gathering Jira Confluence Cross functional Coordination

TG

Corporate Project Manager

Thomas Cook Group

Jan 2007 - Jan 2010 (3 years)

Led deployment of multilingual intranet platforms across 22 countries, coordinating rollout planning and cross-cultural communication needs.

Program Delivery Cross Cultural Communication Project Management Stakeholder Management Jira Asana Quality Assurance

TN

Country Manager

Total Native

Jan 2005 - Jan 2007 (2 years)

Led market entry and localization initiatives for 25+ international companies across Argentina and Brazil.

Market Entry Localization Strategy Project Management Business Development Multilingual Communication Stakeholder Management Spanish Portuguese Cultural Alignment

TS

Commercial Manager

Telefonica S.A.

Jan 2002 - Jan 2004 (2 years)

Directed nationwide rollout of 10,000+ wireless POS units and developed sector-specific communication solutions.

Commercial Management Cross functional Coordination Stakeholder Management Risk Management Performance Monitoring Communication Solutions

Education

Degrees, certifications, and relevant coursework

PI

Project Management Institute

Project Management Professional, Project Management

2002 - 2006

Grade: 100

Activities and societies: Project Management Professional

Project Management Professional

UB

Universität Bielefeld

German Language Qualification (PNdS), German Language

1997 - 1998

Completed a German language qualification (PNdS) at Universität Bielefeld from 1997 to 1998.

UC

University of Colorado

Bachelor of Psychology, Psychology

1991 - 1996

Earned a Bachelor of Psychology from the University of Colorado from 1991 to 1996.

Tech stack

Software and tools used professionally

Salesforce

Gmail

Rollout

Jira

HubSpot

Google Workspace

Trello

Remote

ChatGPT

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