Maximiliano Roldán
@maximilianoroldn
Application Support Engineer at NCR Voyix, where I automated Windows image deployment and cut installation time by 60%.
SpainWhat I'm looking for
At NCR Voyix, I diagnose and repair incidents on self-checkout terminals and developed PowerShell scripts that reduced Windows image installation time by 60% and configuration errors by 85%.
I've supported critical infrastructure across AWS data centers, corporate systems, and retail environments. My work has included L2/L3 support, Windows and Linux administration, cloud operations, and automating workflows with PowerShell and ServiceNow REST APIs.
Experience
Work history, roles, and key accomplishments
Diagnosed and repaired critical hardware/software incidents on self-checkout terminals in high-demand retail environments, maintaining over 98% uptime. Developed PowerShell scripts to automate Windows OS image deployment, reducing installation times by 60% and configuration errors by 85%.
Maintained physical infrastructure in AWS Aragon data centers, ensuring cloud service availability. Diagnosed and replaced server hardware, network components, and storage units in active production racks.
Provided L2 hands-on technical support for court hearing recording systems and Arconte videobox equipment in the Basque Country courts. Performed corrective maintenance on control systems, guaranteeing availability and continuity of judicial services.
Managed and supported L2 servers and Active Directory, ensuring proper GPOs and identity access management (IAM). Provided technical management of physical and logical infrastructure, resolving complex incidents in ServiceNow under corporate SLAs.
3D Printing Entrepreneur
Self Employed
Sep 2021 - Dec 2023 (2 years 3 months)
Ran a 3D printing business.
Managed technical provisioning and massive deployment of laptops under Active Directory and Microsoft 365 policies. Standardized laptop onboarding processes, reducing setup times by 35%.
Deployed and provided L2 support for workstations and specialized legal/financial software with 100% success rate. Diagnosed hardware, local network, and Microsoft 365 suite application failures.
Installed and configured switches, routers, POS terminals, and network infrastructure for new store openings.
Freelance IT Support Technician
Self Employed
Jan 2020 - Dec 2021 (1 year 11 months)
Provided freelance technical support, hardware diagnostics, OS installation, and home network setups (SOHO).
Systems Administrator & L2/L3 Support
Banco Cetelem (Grupo BNP Paribas)
Jan 2017 - May 2020 (3 years 4 months)
Administered Active Directory (user accounts, permissions, GPOs, secure network access) for 300+ users. Monitored, maintained, and patched Windows Server hosts, reducing security vulnerabilities by 40%.
Support Technician & Online Marketing
Quality Training Company SC
Jan 2014 - Dec 2015 (1 year 11 months)
Provided support and online marketing services.
Education
Degrees, certifications, and relevant coursework
Educación IT
Azure Fundamentals Course, Cloud Computing
Completed the Azure Fundamentals Course in 2024.
freeCodeCamp
JS Algorithms & Data Structures, Computer Science
Completed the JS Algorithms and Data Structures certification in 2023.
Educación IT
IT Technical Support Career, IT Technical Support
Completed the IT Technical Support Career.
M. Belgrano
High School Diploma, Social Sciences
2010 - 2012
Earned a High School Diploma in Social Sciences from 2010 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Website
maxwaredigital.comSalary expectations
Social media
Job categories
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