Open to opportunities

Mawuli Amenyo

@mawuliamenyo

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Dynamic engineering professional specializing in network monitoring and incident management.

Ghana

Message

What I'm looking for

I am looking for a role that fosters innovation and collaboration, with opportunities for growth.

I am a dynamic engineering professional with a proven record in real-time network monitoring, incident management, and data-driven decision-making. My extensive expertise lies in optimizing operations, minimizing risks, and enhancing customer satisfaction in high-pressure environments. I excel in advanced analytics, technical problem-solving, and cross-functional collaboration, which supports business scalability and operational integrity.

Currently, I serve as an Ads Specialist at Majorel Ghana, where I monitor and manage client product performance while providing technical support. My previous roles include Project Manager and Site Engineer, where I led project planning and execution, ensuring compliance with technical standards. I have also worked as an Incident Management Specialist at AmaliTech, where I designed automation tools using Python and JavaScript, enhancing operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Ads Specialist

Current

Majorel Ghana

May 2024 - Present (1 year 4 months)

Responsible for monitoring and managing client product performance, providing technical support, and ensuring prompt incident resolution. Collaborated with consultants to enhance customer satisfaction through effective troubleshooting.

Client Management Technical Support Troubleshooting Customer Satisfaction

Current

Project Manager | Site Engineer

Current

Private Construction Engineering Consulting

Dec 2022 - Present (2 years 9 months)

Led project planning and execution, ensuring timely delivery and compliance with technical standards. Managed stakeholder engagements and coordinated with subcontractors and regulatory bodies.

Project Planning Stakeholder Engagement Compliance Management Team Coordination

Incident Management Specialist

AmaliTech GgmbH

Dec 2021 - Aug 2022 (8 months)

Designed and developed automation tools using Python and JavaScript to enhance operational efficiency. Collaborated on analytics projects to integrate emerging technologies into network monitoring systems.

Automation Tools Python JavaScript Monitoring Analytics

End-to-end Incident Management

Vodafone Ghana

Oct 2020 - Jan 2022 (1 year 3 months)

Managed end-to-end incident resolution ensuring SLA compliance for enterprise customers. Analyzed data insights using Excel and Tableau to optimize network performance and customer value.

Incident Management SLA Data Analysis Excel Tableau

Site Engineer Intern

ADK Consortium

Jun 2018 - Aug 2018 (2 months)

Compiled and presented project reports for timely communication with stakeholders. Managed health and safety matters on site and contributed to resolving technical difficulties.

Reporting Health and Safety Technical Problem Solving Stakeholder Management

Intern

Arthro Synergio

Jun 2017 - Sep 2017 (3 months)

Provided technical advice on material suitability for architectural projects. Researched eco-friendly materials and assessed building structures for effective design realization.

Research Eco Friendly Practices Architecture Design

Education

Degrees, certifications, and relevant coursework

University of Ghana

Bachelor of Science, Material Science and Engineering

2016 - 2021

Fabricated and characterized bio-nanocomposites using advanced analytical techniques like SEM and FTIR. Performed structural modeling with finite element analysis tools (Abaqus CAE, MATLAB).