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maureen wanguiMW
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maureen wangui

@maureenwangui2

I build AI evaluation workflows and scalable technical operations across distributed teams.

Kenya
Message

At Turing, I create multimodal training queries and evaluation scenarios for Google Gemini, including 1,200+ scenarios that expand edge-case coverage for agent utility, reasoning, and performance.

I design enterprise API workflows across systems including Salesforce, Jira, GitHub, and Google Workspace, and use Python to analyze model trajectories and improve pipeline fidelity. I also produce adversarial video samples that target model failure modes.

Previously, I built Digital Qatalyst's TechOps Factory in Kenya, recruited 40+ team members, automated support workflows, and managed Azure-based access and operations. I've also delivered IT support, QA, technical documentation, and WordPress development for enterprise and international clients.

Experience

Work history, roles, and key accomplishments

Turing logoTU

Team Lead (3-Month Project Engagement)

May 2026 - Jul 2026 (2 months)

Led a distributed team of language experts across 6 time zones for a three-month client engagement, sustaining on-time delivery against daily output quotas. Reviewed and QC'd expert output, authored guidelines and SOPs, trained the team on new tools, and resolved tooling errors in real time.

DQ

TechOps Coordinator

Digital Qatalyst

Oct 2024 - Jul 2025 (9 months)

Built and scaled the TechOps Factory operational framework for the company's expansion into Kenya, organizing daily workflows across specialized functional Towers. Led hiring and scaling of the Kenya branch, recruiting 40+ team members, and managed system administration and IAM across Azure Portal, Entra ID, Azure DevOps, and Ardoq.

DQ

TechOps Analyst

Digital Qatalyst

Jul 2024 - Sep 2024 (2 months)

Assumed sole ownership of IT support for premium Dubai enterprise accounts (DFSA & NEOM) during a team restructuring, building direct escalation loops with developers to consistently sustain a 100% SLA resolution rate. Developed internal knowledge-base websites using WordPress and SharePoint while designing high-visibility corporate marketing collateral.

ZL

IT Technician / Support

Zandaux Limited

Oct 2022 - Jun 2024 (1 year 8 months)

Managed end-to-end technical support and network configuration for corporate staff, troubleshooting hardware, software, and network bottlenecks to sustain uptime. Ran system QA and cross-functional user testing, identifying platform bugs and regressions to guarantee stable deliverables.

Education

Degrees, certifications, and relevant coursework

Dedan Kimathi University of Science & Technology logoDT

Dedan Kimathi University of Science & Technology

Bachelor of Science, Business Information Technology

Bachelor of Science in Business Information Technology from Dedan Kimathi University of Science & Technology, completed in May 2020.

Tech stack

Software and tools used professionally

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