Maureen MartinezMM
Open to opportunities

Maureen Martinez

@maureenmartinez

New Virtual Assistant eager to support clients with administrative tasks.

Philippines

What I'm looking for

I am looking for a role that allows me to grow, learn, and support clients effectively.

Hi! My name is Maureen, and I am excited to embark on my journey as a Virtual Assistant. With a background in customer service and administrative support, I am dedicated to providing excellent service and ensuring that tasks are completed efficiently. I am hardworking, organized, and ready to learn, which I believe will make me a valuable asset to any team.

In my previous role as an Installment Clerk at Magic Appliances Center, I honed my skills in reviewing credit applications, answering customer inquiries, and processing payments accurately. I enjoy helping others and take pride in my ability to manage multiple tasks while maintaining a positive attitude. I am eager to leverage my skills in data entry, email management, and customer support to assist clients in achieving their goals.

As I continue to grow in this field, I look forward to working with great clients and contributing to their success. I am particularly interested in roles that allow me to utilize my communication skills and attention to detail, as I believe these are essential for providing top-notch support.

Experience

Work history, roles, and key accomplishments

MC

Installment Clerk (Reliever)

Magic Appliances Center

Sep 2023 - Present (1 year 9 months)

Reviewed credit applications and verified customer information. Answered customer questions about payment plans or account status and contacted customers regarding missed or late payments. Processed installment payments and updated customer accounts accurately.

M&S Ticketing Services logoMS

Owner

M&S Ticketing Services

Sep 2019 - Present (5 years 9 months)

Searched and booked flights for customers based on their travel needs. Provided fare quotes, explained ticket options and policies, and responded to customer inquiries via chat, email, or phone. Issued and reissued flight tickets through online booking systems, monitored airline promotions, and offered best fares to clients. Maintained Facebook Page's active with posts about airline promotions.

Education

Degrees, certifications, and relevant coursework

CC

Columban College

BSBA- Management, Management

Studied Business Administration with a focus on Management at Columban College. Gained foundational knowledge in business operations, organizational behavior, and strategic planning.

Tech stack

Software and tools used professionally

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Maureen Martinez - Installment Clerk (Reliever) - Magic Appliances Center | Himalayas