Open to opportunities

matty mat

@mattymat

Results-driven professional with experience in finance, admin & customer service. Detail-oriented, adaptable, and committed to delivering excellence.

Zambia

Message

What I'm looking for

I seek a role in operations or finance where I can apply cash-handling, compliance, and customer-service skills to improve processes and grow professionally.

My name is Matimba Nyanga. I’m a dedicated professional with experience in customer service, administration, and the financial sector, including roles as a cashier and support staff in fast-paced environments. I’m detail-oriented, adaptable, and committed to delivering excellent service. I’m currently seeking new opportunities where I can contribute my skills, professionalism, and passion for growth.

Experience

Work history, roles, and key accomplishments

Cashier - Operations

Zamanita (Parrogate Ginneries Ltd)

Apr 2021 - Oct 2022 (1 year 6 months)

Managed cash transactions and record-keeping to ensure smooth cashier operations, enforced policy compliance, and maintained secure filing and storage processes.

Cash Handling Compliance Customer Service Microsoft Excel Administrative Support

Receptionist - Administration

Zamanita (Parrogate Ginneries Ltd)

Jan 2021 - Apr 2021 (3 months)

Operated security and telecommunications systems, managed visitor appointments and inquiries, and coordinated internal notifications to support administrative continuity.

Reception Telecommunications Security Systems Customer Service Administrative Support Microsoft Excel Communication

Cashier - Operations

Intermarket Banking Corporation

Nov 2013 - Nov 2016 (3 years)

Handled ATM cash counting and replenishment, marketed banking products to grow the customer base, and resolved customer queries while maintaining professional service standards.

ATM Replenishment Cash Handling Sales Customer Service Compliance Microsoft Excel Relationship Management

Intern

National Savings and Credit Bank

Jun 2012 - Aug 2012 (2 months)

Supported compliance reviews, record updates and audit activities, assisted in loan application assessments and risk tasks, and delivered customer service during banking processes.

Compliance Document Review Auditing Risk Assessment Loan Processing Customer Service Data Entry Microsoft Excel

Intern

Investrust Bank PLC

Jun 2011 - Aug 2011 (2 months)

Assisted on research and data-analysis projects, participated in training to broaden banking knowledge, and supported document scanning and verification tasks.

Research Data Analysis Document Management Scanning Customer Support Microsoft Excel Banking Operations

Education

Degrees, certifications, and relevant coursework

DMI-St Eugene University

Bachelor of Commerce, Accounting and Finance

2010 - 2013

Bachelor of Commerce specializing in Accounting and Finance completed between February 2010 and November 2013, covering core accounting and finance coursework.