Open to opportunities

Matt Ren

@mattren

Message

Reliable computer systems and network technician skilled in administration and customer service.

Grenada

Message

What I'm looking for

I seek a role combining technical IT support and operations where I can manage networks, troubleshoot systems, support logistics, and deliver excellent customer service.

I am a computer systems and network technician with practical experience in office operations, logistics, and customer support. I combine technical troubleshooting skills with strong administrative and inventory management capabilities.

In recent roles I managed wholesale operations as the sole on-site staff member during the CEO's absence, coordinating international shipments, handling customs entries, and maintaining cash and cheque procedures. At Caribbean Agro Industries I maintained invoice records, managed export documentation, and supported FDA regulatory tasks.

My technical foundation includes CompTIA A+ and Network+ coursework from T.A. Marryshow Community College, along with hands-on skills in computer repair, network design, RJ-45 cabling, SQL database tasks, and webpage development. I have a track record of reliable customer service and effective communication across email, phone, and in-person interactions.

I approach work with attention to detail and a practical, service-oriented mindset, aiming to support efficient operations and deliver timely solutions in technical and administrative environments.

Experience

Work history, roles, and key accomplishments

Current

Business Operations Assistant

Current

Wholesale Yacht Parts

Jun 2025 - Present (4 months)

Managed all on-site business operations during the CEO's absence, coordinating international shipments, customs (FedEx) entries, inventory dispatch, and customer service to ensure timely, compliant deliveries.

Logistics Coordination Inventory Management Customer Service Office Administration

Administrative Assistant

Caribbean Agro Industries

Jan 2024 - Jun 2025 (1 year 5 months)

Maintained invoice and delivery records, managed customer communications and database entries, supported export regulatory (FDA) tasks, and oversaw office supply and administrative workflows.

Data Entry Database Management Customer Support Invoicing Regulatory Compliance

Legal Trainee

Henry, Henry & Bristol

Jul 2021 - Aug 2021 (1 month)

Assisted with legal research, drafted client communications and contracts, and performed proofreading and administrative support for legal documentation.

Legal Research Contract Drafting Proofreading Client Communication Administrative Support

Project Manager

Scoop Carnival (TAMCC)

Jan 2020 - Mar 2020 (2 months)

Led a student entrepreneurship project, conducting market research, sourcing materials, managing stock, and optimizing pricing to support ice cream sales.

Project Management Market Research Procurement Inventory Management Pricing Analysis Team Coordination

Assistant Day Care Attendee

Montessori Care Centre

Aug 2017 - Sep 2019 (2 years 1 month)

Coordinated and supervised educational and recreational activities for children ages 2–8, managed meal service, drop-off/pick-up, and maintained cleanliness standards.

Child Supervision Meal Service Scheduling

Workroom Technician

Banfield's Workroom

Jul 2019 - Aug 2019 (1 month)

Repaired windows and frames, assisted with goods delivery, and conducted inventory analysis to support production and logistics operations.

Window Repair Inventory Analysis

Education

Degrees, certifications, and relevant coursework

T. A. Marryshow Community College

Certificate / Diploma, Computer Systems & Networking

Completed the Computer System & Network Technician programme with coursework including CompTIA A+, CompTIA Network+, Microsoft Office, and communications-related subjects; graduation in July 2020.