Open to opportunities

matthew smith

@matthewsmith

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Motivated IT graduate eager to develop skills in technology.

United Kingdom

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What I'm looking for

I am looking for a role that offers growth opportunities and a supportive team environment.

My name is Matthew Smith, and I hold a Level 3 BT EC Extended Diploma in IT, along with BTEC Level 1 and 2 in Applied Science. I am actively seeking employment opportunities where I can apply my knowledge and passion for technology. I am committed to continuous learning and development, aiming to become a valued member of any team.

Throughout my education, I have gained a solid foundation in IT and customer service, which I believe are essential in today’s job market. My experiences include volunteering at various organizations, where I honed my skills in teamwork, communication, and customer interaction. I am an honest, organized, and reliable individual, dedicated to improving my skills and contributing positively to my workplace.

Experience

Work history, roles, and key accomplishments

Tesco Colleague

Tesco

Oct 2024 - Dec 2024 (2 months)

Responsible for various duties as a colleague at Tesco. Ensured efficient operations and customer satisfaction during the tenure.

Customer Service Teamwork Retail Operations Stock Management Communication

Van Volunteer Placement

Cancer Research

Jun 2021 - Aug 2021 (2 months)

Volunteered for Cancer Research, handling the loading and unloading of donations at the warehouse and shop. Also responsible for picking up donations from people's houses.

Logistics Donation Management Teamwork Communication Physical Stamina

Charity Volunteer Placement

Sue Ryder Charity

Feb 2020 - Mar 2020 (1 month)

Volunteered at Sue Ryder Charity, where duties included unloading and sorting donations. Also responsible for pricing and displaying items on the shop floor.

Donation Sorting Pricing Teamwork

Work Experience

Job Centre, Blackwood

Feb 2019 - Mar 2019 (1 month)

Assisted individuals face-to-face with creating and registering profiles for job seeker claims and universal credit claims. Provided direct support and guidance to service users.

Customer Service Data Entry Communication Administrative Support

Prefect

Pontllanfraith Comprehensive School

Sep 2013 - Jul 2014 (10 months)

Supervised younger pupils on school grounds, ensuring their safety and adherence to school rules. Demonstrated leadership and responsibility within the school environment.

Leadership Conflict Resolution Communication

Work Experience

Cwmfelinfach Primary School

Jun 2013 - Jun 2013 (0 months)

Supported teachers by setting up class materials and performing administrative tasks. Duties included photocopying, printing, laminating, and filing.

Administrative Support Document Management Classroom Assistance Communication

Education

Degrees, certifications, and relevant coursework

PRINCES TRUST

Certificate, IT Security

2022 - 2023

Grade: Pass

Completed the Google IT Security Certificate program through PRINCES TRUST, enhancing knowledge in cybersecurity principles and practices.

ITEC, Blackwood

Certificate, Customer Service

2019 - 2019

Grade: DNC

Attended a two-month Customer Service Course at ITEC, Blackwood, focusing on developing essential customer interaction and communication skills.

Coleg Gwent Newport campus

BTEC Level 1/Level 2 First Extended Certificates, Applied Science

2017 - 2019

Grade: Distinction, Distinction, Merit

Achieved Distinction, Distinction, Merit in Applied Science at Coleg Gwent Newport campus. Gained foundational knowledge and practical skills in various scientific disciplines.

Coleg Gwent Cross Keys campus

Level 3 BTEC Extended Diploma, ICT

2014 - 2016

Grade: Merit, Merit, Pass

Completed the Level 3 BTEC Extended Diploma in ICT at Coleg Gwent Cross Keys campus, achieving Merit, Merit, Pass. Developed comprehensive skills in information and communication technology.

Pontllanfraith comprehensive school

GCSE, General Studies

2009 - 2014

Grade: ICT B, Maths C, Science M C, Science A C, English language D, Additional science D

Activities and societies: School Prefect (2013-2014), supervising younger pupils on school grounds.

Achieved various GCSE grades including ICT B, Maths C, Science M C, Science A C, English language D, and Additional science D. Developed a broad academic foundation across multiple subjects.