Military Veteran with experience as a network manager and helpdesk administrator. Skilled in managing and maintaining large quantities of Cisco and Juniper devices, providing customer support, and implementing VMware and IPv6. Experienced in managing Palo Alto FNGW and performing ground-up network redesigns. Currently working as a network admin on Devens RFTA with Rivertech LLC.
At Rivertech, I have become proficient with Juniper devices and implemented Stig for network compliance. I manage and troubleshoot network infrastructure across Devens RFTA and oversee a standalone network for specialized customers. In my previous role at SMS, I implemented IPv6, managed OSPF, and earned certification for managing Palo Alto devices. As a Network Administrator at NCI, I handled customer issues, upgraded the network to a 10 Gb backbone, and maintained Palo Alto firewall rules and settings.
In my military career, I served as an IT Specialist in the United States Army. As a Node Team Leader at Fort Bragg, I set up and maintained field communications equipment, provided technical support, and managed trouble tickets. As a Node Manager/Helpdesk Administrator, I maintained Cisco hardware, troubleshooted satellite connectivity, and managed user accounts.
