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Whitney Mondragon

@whitneymondragon

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Network engineer specializing in Juniper/Cisco infrastructure, VXLAN, and secure network operations.

United States

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What I'm looking for

I’m looking for a Network Engineer role focused on secure network operations and infrastructure—leading migrations, maintaining high availability, and mentoring teams with strong documentation, validation, and proactive monitoring.

I’m a Network Engineer with experience in United States Army Network Operations & Infrastructure. I bring vast experience providing network and Wi‑Fi service/help desk support, and I’m used to developing, configuring, and validating devices in both test and production environments.

Most recently as a Campus Network Engineer / Manager, I Clearly understood MIST AI to adopt a VXLAN environment and to properly train internal and external traveling teams. I wrote documentation and provided video training, ensured site evaluation/configuration/installations were completed on or ahead of time, and conducted MIST-AI configuration/validation that included software upgrades, patches, monitoring, and troubleshooting.

Previously, I supported DoD NOC operations and administration, including DNS ownership and heavy work within Infoblox, while monitoring network/system/environment performance for L2 and L3. I also worked on Palo Alto Firewall support, Orion/server configuration troubleshooting, and server administration, and I’ve led teams to keep network devices maintained, upgraded, and operable for 24-hour support requirements.

Experience

Work history, roles, and key accomplishments

Campus Network Engineer / Manager

Teksynap

Nov 2022 - Jan 2026 (3 years 2 months)

Adopted a Mist AI-driven VXLAN environment and trained internal and traveling teams on processes for L2/L3 migrations. Managed technician scheduling, site evaluations, and device configuration/validation including upgrades, patches, monitoring, and troubleshooting.

VXLAN L2 L3 Migrations Juniper Cisco Network Device Configuration software upgrades Patching Monitoring Troubleshooting Documentation Training Scheduling

Network Engineer

Cdc

Jun 2021 - Nov 2022 (1 year 5 months)

Provided Palo Alto firewall support to decommission temporary policies and improve security posture. Administered DNS and Infoblox changes, supported NOC DoD operations, and monitored/troubleshot L2/L3 and data center/application availability.

Palo Alto Firewalls DNS Info Blox NOC Operations L2 L3 Support Data Center Troubleshooting Monitoring Alerting

Network Development

Lockheed Martin

Jun 2019 - Jun 2021 (2 years)

Migrated legacy Cisco configurations into a Juniper environment and documented the change process. Designed, configured, and implemented L2/L3 networking on Cisco and Juniper/Linux-based devices, including lab-to-production style support with server administrators.

Cisco Configuration Migration Juniper EX4300 Juniper SRX Server Administration Documentation Implementation Support

Network Engineer / Warrant Officer

U.S. Army (Company A Signal Intelligence)

Jan 2008 - Jun 2019 (11 years 5 months)

Led network operations for application support across multiple domains, maintaining network devices for 24-hour support requirements. Analyzed irregularities in software processes, evaluated monitoring upgrades, deployed solutions, and ensured documentation for change processes was kept current.

Network Operations Application Support Troubleshooting Documentation Change Management Team Leadership

Network Operations Team Lead

U.S. Army (95 Civil Affairs - SOF)

Led network operations activities including briefing network requirements for USPACOM and managing communication operations and mission development planning. Wrote SOPs for daily and technical requirements and applied best practices when designing, implementing, and configuring NexGen devices.

Communications Operations network design Implementation Configuration Nexgen