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MAtthew JeanMJ
Open to opportunities

MAtthew Jean

@matthewjean

Early-career Information Security Analyst focused on SOC monitoring, incident response, and Linux troubleshooting.

United States
Message

What I'm looking for

I’m looking for a role where I can support security monitoring with real SIEM work, investigate alerts, and help with incident response. I want a fast-paced team focused on clear reporting, mentorship, and continuous learning.

I’m an early-career Information Security Analyst with hands-on experience in security monitoring, Linux troubleshooting, endpoint remediation, and technical support in fast-paced environments. I bring a strong analytical mindset and a passion for continuous learning in cybersecurity operations.

I’ve worked with SIEM fundamentals and log analysis—especially configuring and using Splunk in a homelab to investigate suspicious activity and review alert workflows. I also have foundational knowledge of networking and incident response, including TCP/IP, DNS, and Wireshark, plus endpoint and network event analysis for identifying indicators of compromise.

In my security and IT work, I’ve supported end users across Windows, Linux, and cloud-based technologies while resolving technical issues. I’m CompTIA Security+ and ISC2 Certified in Cybersecurity (CC), and I enjoy turning investigations into clear findings through practical threat detection and remediation.

Experience

Work history, roles, and key accomplishments

BJ’s Wholesale Club logoBC
Current

Self-Checkout Technical Support

Aug 2022 - Present (3 years 10 months)

Provided frontline technical support for BJ’s self-checkout POS kiosks, scanners, and payment devices, resolving 10–15 hardware and software issues per shift. Troubleshot device malfunctions and connectivity problems, restored barcode scanner functionality, and escalated recurring incidents to centralized IT teams.

Education

Degrees, certifications, and relevant coursework

Stony Brook University logoSU

Stony Brook University

Bachelor of Science, Multidisciplinary Studies

Earned a B.S. in Multidisciplinary Studies at Stony Brook University.

Tech stack

Software and tools used professionally

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