Matthew Ezra

Manage global mailroom workflow into the internal DMS across ~20 mailrooms and 70 mail queues, improving scan quality and routing accuracy through auditing and controls. Oversee international shipments and export documentation, coordinating with vendors and internal teams to support U.S. foreign trade compliance (including ITAR/EAR administration).

Led end-to-end supply chain operations (procurement, production planning, inventory management, and distribution), achieving 25% cost reduction and 75% efficiency improvement. Reduced excess inventory by 54%, and negotiated supplier and logistics contracts to deliver $8M in annual cost savings while resolving supply chain disruptions proactively.

Managed inventory strategy and production support while ensuring compliance with state regulatory requirements, including lab protocols, purchasing/transfer workflows, and submission of samples to third-party labs. Conducted capacity planning and material planning optimization, improving operational efficiency through data-driven metrics, training, and continuous process improvements.

Supervised 40+ staff covering inventory audits and accuracy processes, maintaining $1M in cannabis inventory with compliance through regular audits and random checks. Verified Certificates of Analysis, ensured discrepancy resolution within 24 hours, and used Excel-based workbooks to track products, sales, pricing, and inventory variances.

Handled inbound client calls, provided financial guidance, and resolved escalated issues while coaching peers on key metrics and performance. Led weekly meetings and tracked performance statistics to support service goals and operational effectiveness.

Studying for the Certified Supply Chain Professional credential.

Earned a Bachelor’s degree in Business Administration (BBA) from ASU Tempe.