At the Internal Revenue Service, I develop and maintain React and Drupal pages and applications for IRS.gov, serving taxpayers, tax professionals, and partners. I improved page load times by 30% through query optimization and Memcached caching.
I build React components integrated with Spring Boot REST APIs and partner with content teams to verify Section 508 and WCAG compliance across federal pages. I also ship releases through Jenkins CI/CD pipelines to OpenShift.
At TTEC (Federal Contract), I built React components in the Cisco Finesse gadget framework to automate call center workflows, raising agent productivity by 20%. I also engineered automated log collection through Cisco APIs, Syslog-NG, and Splunk, cutting troubleshooting time by 50%.
At Money Map Press, I built a custom PHP/MySQL CMS used by 15+ business units and React applications for subscriber message boards and internal QA. I introduced Selenium regression testing and led QA, reducing post-release bugs by 40% while sustaining 99.9% uptime.
