Matin Ghasemi

I’m a motivated, detail-oriented professional with 3+ years of combined experience across retail counter sales, inventory work, video game quality assurance testing, and social media account management. I enjoy turning customer feedback and testing results into clear, actionable improvements—especially when accuracy and communication matter.

In my QA work, I tested game builds and modified versions to identify bugs, functionality issues, and localization problems. I verified subtitle accuracy and timing in English and Persian, checked translated in-game text and menus for consistency and cultural appropriateness, and documented everything with clear steps to reproduce. After fixes, I performed regression testing to confirm issues were resolved correctly.

Alongside QA, I handled customer-facing responsibilities with strong product knowledge and professional problem-solving. I processed cash and card transactions using point-of-sale (POS) systems, managed inventory by monitoring stock levels and rotating merchandise, and resolved customer complaints promptly while maintaining organized store standards and displays.

I also managed the shop’s Instagram, Facebook, and X (formerly Twitter) accounts, maintaining a daily active presence in English and Persian. I created and posted promotional content and sales updates, responded to customer inquiries and comments, and kept brand messaging consistent through quality review and proofreading—building an engaged online community in the process.