Matilda Naa Nuerki Mensah
@matilda_naa
I build structured operational workflows, risk reporting, and adoption support for cross-functional teams.
What I'm looking for
At GCB Bank PLC, I maintained operational risk registers, built tracking schemas for risk metrics and variance reporting, and drafted manuals, process guidelines, and workflow diagrams that aligned branch teams with central risk frameworks.
I support cross-functional teams by clarifying compliance parameters, onboarding staff to reporting protocols, and resolving audit-trail information blockages with portfolio leads. I also used AI tools and automation strategies to sort high-volume risk alerts and reduce manual screening intervals.
Through IMUN, I guided hundreds of international participants across digital conference platforms, created quick-reference guides, and moderated virtual sessions using clear, jargon-free support.
Experience
Work history, roles, and key accomplishments
Operations Support Analyst
GCB Bank PLC
Nov 2022 - Oct 2023 (11 months)
Maintained data accuracy across operational risk registers and built structured tracking schemas to optimize risk metrics. Drafted internal risk manuals and process guidelines, and provided functional support to cross-functional teams.
Education
Degrees, certifications, and relevant coursework
University of Ghana
Bachelor of Arts, Economics and Classics
Activities and societies: Active contributor to peer academic support circles, translating complex economic concepts for larger student cohorts.
Bachelor of Arts in Economics and Classics with a focus on quantitative analysis, financial economics, and operational risk assessment.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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