Open to opportunities

Matekie Martey

@matekiemartey

Message

Resourceful communications professional skilled in customer service, reporting, and administrative support.

Ghana

Message

What I'm looking for

I seek roles where I can apply communication, administrative, and customer-service strengths in a collaborative team, with opportunities for growth and meaningful impact.

I am a dedicated communications graduate with hands-on experience in customer service, news reporting, and administrative support. I have managed calendars and legal documents, produced accurate news content under deadlines, and handled financial transactions and customer relations with attention to detail and reliability.

I thrive in fast-paced, collaborative environments and bring strong time-management, organization, and communication skills to every role. I am adaptable, meticulous, and committed to using initiative and teamwork to drive positive outcomes for an employer.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Rep

Current

Asomdwie Rubber Company Ltd

Feb 2025 - Present (1 year)

Built customer relationships, resolved complaints, managed orders and delivery follow-ups, and collected feedback to improve satisfaction and service quality.

Customer Relations Complaint Resolution Order Management Product Knowledge Feedback Communication

Personal Secretary

Dominic Enyan Esq.

Jan 2022 - Jan 2024 (2 years)

Managed calendar, appointments and court hearings; maintained organized physical and digital files and prepared and proofread legal documents and correspondence to ensure accuracy.

Calendar Management document preparation Proofreading Administrative Support Confidentiality Scheduling Office Management

News Reporter

Ghana Broadcasting Corporation

Nov 2021 - Sep 2022 (10 months)

Researched and developed story ideas, arranged and conducted interviews, and revised copy to meet editorial requirements and broadcast time/space constraints.

Reporting Research Interviewing Copy Editing Editorial Standards Time Management

Financial Service Rep

Apostolic Church Kwashiman Co-operative Credit Union

Jan 2018 - Jan 2019 (1 year)

Processed cash payments and deposits, issued receipts, provided product information and resolved customer concerns to ensure transaction accuracy and client satisfaction.