@maseabatavalentiakam
Loan Consultant at Barko Loans processing applications and helping clients find suitable loan solutions.
South AfricaAt Barko Loans, I process loan applications, capture data, and verify documentation. I also assess clients’ financial profiles and credit histories to recommend suitable loan solutions.
I’ve supported clients with enquiries, application updates, restructuring requests, and account queries at Barko Loans and Nora Finance. My experience also includes office administration, data capturing, and maintaining client records, with knowledge of POPIA and FICA principles.
Work history, roles, and key accomplishments
Barko Loans
May 2024 - Present (2 years 5 months)
Process approximately 345 loan applications per month, ensuring accurate data capturing and complete documentation. Assist 289 clients per month with loan enquiries, application updates, and loan restructuring requests.
Nora Finance
Aug 2022 - Apr 2024 (1 year 8 months)
Provided financial guidance and support to clients throughout the application process. Managed office administration duties, including data capturing, filing, and record management.
PEP
Aug 2021 - Aug 2022 (1 year)
Gained practical experience in cashier operations, processing sales transactions and assisting customers. Assisted with merchandising, stock replenishment, product displays, pricing, and labeling.
Platinum Family
Jan 2019 - Jan 2020 (1 year)
Processed loan applications using Delfin and Allps systems. Provided client-focused financial advice and support.
Department of Water and Sanitation
Sep 2015 - Aug 2018 (2 years 11 months)
Gained practical experience in water services through fieldwork and community engagement. Assisted with identifying and reporting water leaks and infrastructure faults.
Degrees, certifications, and relevant coursework
Matric, General
Completed Matric at Mathabo Senior Secondary School in 2012.
Junior Management Program, Management
Completed the Junior Management Program at Barko Loans Company.
Obsessed Over Customer Satisfaction (OCCS) Program, Customer Service
Completed the Obsessed Over Customer Satisfaction (OCCS) Program at Barko Loans Company.
Getting to know Fica, Compliance
Completed the Getting to know Fica course at Moonstone.
Getting to know POPIA, Compliance
Completed the Getting to know POPIA course at Moonstone.
Software and tools used professionally
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