Seeking opportunities in Investigation, Fraud Prevention, Risk Management, Trust & Safety, and Compliance Operations. Looking to leverage my experience in identity verification, suspicious account investigations, risk identification, and escalation management while developing my analytical skills and contributing to effective risk mitigation and business outcomes.
MF
Looking for a job
Maryam Fatima
@maryamfatima8
Investigation Specialist I at Amazon verifying seller identities and investigating suspicious accounts.
IndiaWhat I'm looking for
At Amazon India Pvt. Ltd., I conduct live video identity verification for third-party sellers and review identity information and supporting documents for ownership and legitimacy.
I investigate suspicious seller accounts by examining identity details, identifying discrepancies, and assessing potential fraud indicators. I document findings and handle escalations, referring complex cases for further review when needed.
Alongside verification work, I completed manual IPV invitations and calls, supported KYC verification, and contributed to quality audits, shadowing, and audit deep dives. I also mentored new hires on process understanding and SOP adherence.
Previously, as a Business Development Associate at Aprigon Technologies (Civils Daily), I counselled UPSC Civil Services aspirants on courses and study plans. I mentored students in English and Humanities, tracked their progress, and coordinated sessions with faculty and content teams.
Experience
Work history, roles, and key accomplishments
Current
Conducts live video-based identity verification for third-party sellers, reviews documents, investigates suspicious accounts, and handles escalations. Documents fraud-related findings and ensures compliance with SOPs and quality standards.
AT
Business Development Associate
Aprigon Technologies
Dec 2021 - Oct 2022 (10 months)
Counselled UPSC aspirants on courses and study plans, mentored on English and Humanities, and tracked student progress. Coordinated with faculty to align mentoring with curriculum.
Education
Degrees, certifications, and relevant coursework
Chandigarh University
MBA, Operations Management
2026 -
Currently pursuing an MBA in Operations Management, expected to complete in 2026.
PB
Patna Women's College, Patna, Bihar
Bachelor of Arts, English
2017 - 2020
Completed a Bachelor of Arts in English (Hons) from Patna Women's College, Patna, Bihar from 2017 to 2020.
SB
St. Joseph's Convent High School, Patna, Bihar
Class XII (ICSE), General
2015 - 2017
Completed Class XII under the ICSE board from St. Joseph's Convent High School, Patna, Bihar from 2015 to 2017.
SB
St. Joseph's Convent High School, Patna, Bihar
Class X (ICSE), General
2014 - 2015
Completed Class X under the ICSE board from St. Joseph's Convent High School, Patna, Bihar in 2015.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
81k+ INR
Job categories
Skills
Suspicious Activity ReportsSeller IdentificationFraud InvestigationDocument ValidationFraud Risk IdentificationAccount InvestigationEscalation ManagementEvidence ReviewRisk AssessmentCase DocumentationKYC VerificationQuality AuditingSOP CompliancePolicy ComplianceManual Identity ProofingCustomer Onboarding
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