Maryam Ameen
@maryamameen
Detail-oriented Customer Operations & Writing Specialist who turns customer emails and messy data into clear, accurate answers.
PakistanWhat I'm looking for
I’m a detail-oriented writer and customer communicator with hands-on experience handling customer emails and queries, producing precise, empathetic written responses, and managing text-heavy data with strict accuracy in Excel. I bring a clear, professional, first-person tone to every message—especially when customers need answers quickly and confidently.
In my roles, I’ve tracked and managed customer-facing campaign and query data in Excel, maintained organized records and spreadsheets, and supported operations through correspondence, documentation, proposals, and internal guides. I’m at my best when the work demands accuracy, structure, and consistent follow-through.
I’ve also strengthened my writing and content capabilities across multiple brands, focusing on clarity, grammar, and brand-consistent communication before publishing. Alongside that, I managed on-page/off-page SEO and Google My Business for a brand owner, requiring careful, detail-heavy upkeep and fast responses to changes.
I’m comfortable working independently in fully remote roles, quick to learn new software without formal training, and motivated by helping people find clear answers to messy problems. I regularly adopt new tools (including AI-assisted writing tools) and thrive on iterative feedback to improve results.
Experience
Work history, roles, and key accomplishments
SEO & Content Executive
HorizonGo
Wrote and edited content across brands while maintaining precise, consistent tone and correcting for clarity and grammar before publishing. Managed SEO responsibilities requiring detail-heavy upkeep and responsiveness to changes.
Email Marketing Executive
Standard Salt
Handled customer-facing email queries and campaign communications, writing clear, professional first-person responses. Tracked and managed campaign and query data in Excel with strict accuracy.
SEO & Content Executive
Teramovers
Produced and refined written content across brands with consistent tone and pre-publication checks for clarity and grammar. Managed on-page/off-page SEO and Google My Business for Dr. Zahid Kutab.
Office Administrator
Standard Salt
Managed correspondence and customer/client communication, along with documentation, proposals, and internal guides. Maintained organized records and spreadsheets with strict data accuracy.
SEO & Content Executive
Dr. Zahid Kutab
Managed on-page/off-page SEO and Google My Business for Dr. Zahid Kutab, including careful, detail-heavy upkeep and quick responses to changes. Also handled content writing and editing across relevant brand materials.
SEO & Content Executive
Shaneellahi
Wrote and edited content across multiple brands, maintaining precise, consistent tone and correcting for clarity and grammar before publishing. Managed SEO and Google My Business updates with careful attention to detail.
Education
Degrees, certifications, and relevant coursework
Minhaj University Lahore
Bachelor of Science, Computer Science
Earned a BS in Computer Science from Minhaj University Lahore.
Concordia College
FSc, Pre-Medical
Completed FSc Pre-Medical at Concordia College.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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