Mahpara Komal
@mahparakomal
Customer support professional skilled in written English and email/chat query resolution.
What I'm looking for
I’m a dedicated customer support professional with strong written English communication skills. I’ve handled customer inquiries via WhatsApp, email, and chat while maintaining a professional tone, clear communication, and a consistent customer experience.
I also focus on quality by reviewing accuracy and clarity, analyzing customer feedback for improvement areas, and checking details to reduce errors. I’m comfortable working independently in a remote environment, with minimal supervision, while staying engaged through effective communication and collaboration.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Freelance
Jan 2023 - Present (3 years 5 months)
Handled customer inquiries via WhatsApp, email, and chat while maintaining a professional tone and clear communication. Reviewed customer feedback and ensured quality through careful error checking in a remote work setup.
Education
Degrees, certifications, and relevant coursework
Intermediate
Intermediate , Pre medical
2020 - 2022
Bahawalpur
Intermediate (FA/FSc), SE
2020 - 2022
Completed Intermediate/FA/FSc (SE) in Bahawalpur from 2020 to 2022.
Availability
Location
Authorized to work in
Job categories
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