Martin Dao
@martindao
Technical Business Analyst & QA Automation Engineer | Ex-Microsoft ERP | Bridging Strategy with Automated Execution & Test Architecture
What I'm looking for
About
PORTFOLIO: https://martindao.onrender.com
I am a Technical Business Analyst and QA Automation Architect who doesn't just define requirements—I build the frameworks to verify them. With 8+ years at Microsoft, FPT, and startups, I specialize in "Engineering-Led Product Quality," bridging the gap between high-level strategy and the code that executes it.
What I bring:
I speak both "Stakeholder" and "SQL." At Simulation Mind, I didn't just manage the roadmap; I architected the QA automation framework that reduced regression testing by 60%, ensuring our AI models improved from 72% to 96% accuracy without breaking production. I believe the best Product Managers are those who have dirty hands from the technical trenches.
Technical Impact:
QA Automation: Built automated test suites (Cypress/Playwright) that cut critical bugs by 75% and reduced release cycles.
Data Validation: Wrote SQL validation scripts for Microsoft ERP migrations, ensuring 99.6% ledger accuracy across Fortune 500 implementations.
Product Operations: Designed Figma architectures that reduced dev clarification requests by 60%, streamlining the "Dev-to-QA" handoff.
ROI Focus: Increased user retention 25% by combining behavioral analytics with rigorous A/B testing frameworks.
My Technical Toolkit:
Automation & Ops: Playwright, Cypress, Selenium, CI/CD Pipelines, API Testing, Postman
Data & Backend: Python (Pandas), SQL (Advanced), Tableau, Power BI, Databricks
Product & Strategy: SDLC, Agile/Scrum, Jira, Confluence, Requirement Gathering (BRD/FRD)
What energizes me:
I love the intersection of Quality and Velocity. I am looking for a role where I can apply technical rigor—whether that's writing automation scripts, querying databases, or optimizing workflows—to help an Austin-based team ship bulletproof software.
Let's connect if you need a builder who understands the business case behind every line of code.
Experience
Work history, roles, and key accomplishments
Senior Business Analyst
Simulation Mind
Jul 2023 - Present (2 years 7 months)
Led QA and technical operations for an AI training platform, implementing GitHub Actions/Jenkins quality gates that blocked 10+ regressions/month and expanded Playwright/pytest checks to reduce flake from ~8/day to ~2/day.
Business Analyst
FOTA
Apr 2021 - Jul 2023 (2 years 3 months)
Owned QA automation and release coordination for a consumer digital product, running Cypress regressions and validating 30+ analytics events with SQL/Python to prevent mis-tracking and maintain rapid report-to-fix cycles.
Supported Microsoft Dynamics AX ERP customizations, creating UAT test cases and SQL validations that achieved 95%+ first-pass UAT signoff and closed 100+ ServiceNow tickets monthly.
Business Analyst
Q-soft Vietnam
May 2017 - Aug 2017 (3 months)
Executed functional and regression testing using Selenium across multiple apps and browsers, defined acceptance criteria in Jira, and triaged 20+ UAT issues to maintain on-time client signoff.
ERP Business Analyst
FPT Information System
Aug 2016 - May 2017 (9 months)
Performed system-level QA and SQL validations for ERP deliveries across multiple client go-lives, completing retests within 24 hours and stabilizing ServiceNow tickets to reduce repeat defects.
Education
Degrees, certifications, and relevant coursework
Houston Community College
Associate of Science, Simulation and Programming
2018 - 2021
Completed an Associate of Science in Simulation and Programming with coursework focused on simulation, programming, and systems relevant to QA and operations.
Troy University
Bachelor of Business, Marketing
Grade: 3.7 GPA
Earned a Bachelor of Business in Marketing, graduating with a 3.7 GPA.
Availability
Location
Authorized to work in
Website
martindao.onrender.comSocial media
Job categories
Skills
Interested in hiring Martin?
You can contact Martin and 90k+ other talented remote workers on Himalayas.
Message MartinFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
