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Martin DaoMD
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Martin Dao

@martindao

Technical Business Analyst & QA Automation Engineer | Ex-Microsoft ERP | Bridging Strategy with Automated Execution & Test Architecture

United States
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What I'm looking for

I seek a hands-on role improving release quality and incident response, with strong cross-functional collaboration, automation ownership, and opportunities to reduce regressions.

About
PORTFOLIO: https://martindao.onrender.com

I am a Technical Business Analyst and QA Automation Architect who doesn't just define requirements—I build the frameworks to verify them. With 8+ years at Microsoft, FPT, and startups, I specialize in "Engineering-Led Product Quality," bridging the gap between high-level strategy and the code that executes it.

What I bring:
I speak both "Stakeholder" and "SQL." At Simulation Mind, I didn't just manage the roadmap; I architected the QA automation framework that reduced regression testing by 60%, ensuring our AI models improved from 72% to 96% accuracy without breaking production. I believe the best Product Managers are those who have dirty hands from the technical trenches.

Technical Impact:

QA Automation: Built automated test suites (Cypress/Playwright) that cut critical bugs by 75% and reduced release cycles.

Data Validation: Wrote SQL validation scripts for Microsoft ERP migrations, ensuring 99.6% ledger accuracy across Fortune 500 implementations.

Product Operations: Designed Figma architectures that reduced dev clarification requests by 60%, streamlining the "Dev-to-QA" handoff.

ROI Focus: Increased user retention 25% by combining behavioral analytics with rigorous A/B testing frameworks.

My Technical Toolkit:

Automation & Ops: Playwright, Cypress, Selenium, CI/CD Pipelines, API Testing, Postman

Data & Backend: Python (Pandas), SQL (Advanced), Tableau, Power BI, Databricks

Product & Strategy: SDLC, Agile/Scrum, Jira, Confluence, Requirement Gathering (BRD/FRD)

What energizes me:
I love the intersection of Quality and Velocity. I am looking for a role where I can apply technical rigor—whether that's writing automation scripts, querying databases, or optimizing workflows—to help an Austin-based team ship bulletproof software.

Let's connect if you need a builder who understands the business case behind every line of code.

Experience

Work history, roles, and key accomplishments

SM
Current

Senior Business Analyst

Simulation Mind

Jul 2023 - Present (2 years 7 months)

Led QA and technical operations for an AI training platform, implementing GitHub Actions/Jenkins quality gates that blocked 10+ regressions/month and expanded Playwright/pytest checks to reduce flake from ~8/day to ~2/day.

FO

Business Analyst

FOTA

Apr 2021 - Jul 2023 (2 years 3 months)

Owned QA automation and release coordination for a consumer digital product, running Cypress regressions and validating 30+ analytics events with SQL/Python to prevent mis-tracking and maintain rapid report-to-fix cycles.

QV

Business Analyst

Q-soft Vietnam

May 2017 - Aug 2017 (3 months)

Executed functional and regression testing using Selenium across multiple apps and browsers, defined acceptance criteria in Jira, and triaged 20+ UAT issues to maintain on-time client signoff.

FS

ERP Business Analyst

FPT Information System

Aug 2016 - May 2017 (9 months)

Performed system-level QA and SQL validations for ERP deliveries across multiple client go-lives, completing retests within 24 hours and stabilizing ServiceNow tickets to reduce repeat defects.

Education

Degrees, certifications, and relevant coursework

Houston Community College logoHC

Houston Community College

Associate of Science, Simulation and Programming

2018 - 2021

Completed an Associate of Science in Simulation and Programming with coursework focused on simulation, programming, and systems relevant to QA and operations.

Troy University logoTU

Troy University

Bachelor of Business, Marketing

Grade: 3.7 GPA

Earned a Bachelor of Business in Marketing, graduating with a 3.7 GPA.

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Martin Dao - Senior Business Analyst - Simulation Mind | Himalayas