MMMarta Martins
@martamartins
Team Lead with expertise in training and employee development.
PortugalWhat I'm looking for
I am a dedicated Team Lead at Majorel, where I lead a high-performing team to ensure smooth daily operations. My role involves managing team scheduling, supporting payroll processing, and overseeing bonus distribution. I am committed to driving performance improvements through coaching and regular feedback, while also supporting employee development with personalized growth plans and mentorship.
Previously, I served as a Trainer at Majorel, where I organized engaging training curricula that honored company ethics. I delivered onboarding and upskill training, collaborated with stakeholders, and analyzed training outcomes to enhance future sessions. My experience as a Content Reviewer further honed my attention to detail and ability to identify guideline violations, ensuring quality across various platforms.
Experience
Work history, roles, and key accomplishments
Team Lead
Majorel
Jun 2023 - Present (2 years 1 month)
Led a high-performing team, ensuring daily operations ran smoothly and managing team scheduling, payroll support, and bonus distribution. Monitored KPIs, drove performance improvements through coaching, and supported employee development with personalized growth plans and mentorship.
Trainer Specialist
Majorel
Apr 2022 - May 2023 (1 year 1 month)
Organized and delivered engaging onboarding and upskill training curricula and materials, ensuring alignment with company ethics and encouraging trainee participation. Communicated and collaborated with all stakeholders, analyzed and reported on scores, patterns, and behaviors, and performed Training Needs Analysis.
Content Reviewer
Majorel
May 2021 - Apr 2022 (11 months)
Reviewed online content, advertisements, web pages, and mobile applications for an assigned client, ensuring adherence to guidelines. Searched for guideline violations and accurately reported them via internal tools.
Education
Degrees, certifications, and relevant coursework
Faculdade de Letras da Universidade de Lisboa
European Studies, European Studies
Studied European Studies at the University of Lisbon.
Escola Secundária Vergílio Ferreira
Languages and Humanities, Languages and Humanities
Completed studies in Languages and Humanities.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
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