Open to opportunities

Marrion Shitambasi

@marrionshitambasi

Community services professional and intensive case manager specializing in trauma-informed crisis support and housing-focused care coordination.

Canada

Message

What I'm looking for

I’m looking for a role helping youth and marginalized people through trauma-informed, anti-oppressive case management with wrap-around services and housing support—where I can coordinate care, advocate for access, and also lead programs when needed.

I’m a community services and intensive case management professional with over 5 years of experience supporting homeless and marginalized individuals, especially youth, facing mental health, addiction, and abuse challenges. I bring deep strength in crisis intervention, conflict resolution, and problem-solving under pressure, guided by anti-oppressive and equity-based approaches, including black-racist approaches.

In my current work, I promote youth engagement and positive youth development through therapeutic relationships, assessments, and care planning tools, while coordinating wrap-around services across outreach, mental health services, harm reduction support, and housing. I also compile statistical information and prepare monthly reports, and I’ve supervised youth programming, managed staff and placements, and contributed to fundraising and grant applications. Earlier, I delivered shelter support and provided intake and case management as a social worker, strengthening my ability to advocate for access to services and support clients through housing transitions.

Experience

Work history, roles, and key accomplishments

Current

Intensive Case Manager

Current

Our Place Peel

Jul 2025 - Present (10 months)

Promoted youth engagement and supported positive youth development through goal setting, therapeutic relationships, and care planning. Coordinated wrap-around services including outreach, mental health, harm reduction, and housing follow-up while preparing monthly statistical reports.

Youth Engagement Crisis Intervention Housing Follow Up Service Coordination Referral Management Outreach

Current

Housing Coordinator

Current

Metropolitan Church of Toronto

Oct 2023 - Present (2 years 7 months)

Identified and presented housing options for refugees and asylum seekers and supported clients through the housing application process. Coordinated referrals for social services and maintained communication with clients, service providers, and property managers.

Refugee Housing Support Asylum Seeker Assistance Housing Applications Referral Coordination Client Communication

Program Supervisor

Youth Now On Track Services

May 2024 - Jun 2025 (1 year 1 month)

Supervised youth programs including after-school, summer camp, and mental health workshops. Led staffing and placement supervision, developed leadership and guidance activities, and supported program sustainability through fundraising and grant applications.

Mental Health Workshops Leadership Activities Staff Management Fundraising Grant writing Workshop Facilitation Program Development

Homeless Client Assistant

Shelter of Hope

Aug 2022 - Sep 2023 (1 year 1 month)

Provided meal services, clothing distribution, and emergency support to homeless clients. Completed risk and needs assessments, offered coping strategies and supportive counselling for trauma and abuse-related situations, and supported safety protocols during conflicts.

Meal Service Risk Assessment Crisis Support Abuse Support Safety Protocol Support Conflict Management

Social Worker

Asumbi Treatment and Children's Home

Feb 2018 - Jul 2021 (3 years 5 months)

Provided intake services and managed a caseload of clients with complex needs related to mental health, abuse, addictions, and social isolation. Delivered life management skills training, facilitated crisis intervention, and supported short-term case management to help clients reach their goals.

Client intake Caseload Management Crisis Intervention Mental Health Support Addiction Support Abuse Support Case Management