At MSC Ocean Cay Limited, I served as the senior Human Resources lead for the private island marine reserve and resort destination. I oversaw the employee lifecycle and digitized work permit processes, streamlining document collection, e-signatures, and status tracking.
At Carlisle Bay, I led Human Resources work focused on training, recruitment, employee engagement, and compliance. I relaunched LQA training workshops and worked with regional hospitality schools and tourism agencies to establish a local talent pipeline.
At Normans Cay, I led a team of four during the pre-opening phase of a boutique resort. I launched an engagement survey that achieved a 75% response rate and drove action plans that increased engagement scores by 20%; I also helped reduce Department of Labor claims from $106k to $18k in one year.
Earlier, at Bahamas Power & Light, I led an HRIS project using the 2Interact application and drafted industrial agreements. Across my HR roles, my work has included labor relations, compensation and benefits, payroll, and HR systems.
