MSMark S
@marks
Senior Test Lead delivering reliable QA, test strategy, and process improvement across enterprise systems.
AustraliaWhat I'm looking for
I am a results-driven Test Lead and Senior Test Analyst with over 20 years of experience delivering high-quality testing outcomes across higher education, banking, and government sectors. I lead test teams, design and execute functional, integration, regression and UAT strategies, and have delivered defect-free ERP and SaaS releases while reducing post-deployment issues by 30%.
I combine strong analytical problem-solving with process improvement, mentoring up to 18 staff and collaborating with business and technical stakeholders. I am actively upskilling in Generative AI and digital content strategy to apply prompt engineering and AI-assisted workflows to product development and content pipelines.
Experience
Work history, roles, and key accomplishments
Digital Innovation Specialist
Personal Project
Jul 2025 - Present (5 months)
Driving digital product and content development using Generative AI, prompt engineering and SEO to design multi-platform content pipelines and outline a two-tier productivity product strategy.
VUTest Lead / Senior Test Analyst
Victoria University
Oct 2010 - Dec 2023 (13 years 2 months)
Led full-cycle testing for multiple large-scale ERP and SaaS enterprise upgrades, implementing enhanced regression processes that reduced post-deployment issues by 30% and managing test teams up to 18 staff to ensure defect-free production releases.
Director
Bettaway Pty Ltd
Jul 2008 - Dec 2018 (10 years 5 months)
Founded and managed a part-time retail eCommerce operation, overseeing platform selection, payment/accounting integrations, stock control and full operational lifecycle from 2008–2018.
Senior Test Analyst
State Trustees
Aug 2012 - Dec 2012 (4 months)
Executed system, integration and regression testing for major network upgrades, maintained test data and produced test summary reports while coordinating defect triage and retesting across teams.
Senior Test Analyst
Department of Education & Early Childhood Development
Jul 2010 - Sep 2010 (2 months)
Created detailed test plans and executed system, integration and UAT testing for identity management and virtualised environments, tracking defects via HP Quality Center to meet compliance requirements.
Senior Test Analyst
Shieling Nominees
Aug 2009 - Jun 2010 (10 months)
Developed and executed unit, integration and UAT test cases, coordinated defect tracking with HPQC, and delivered user training and documentation for new system implementations.
NBSenior Test Analyst
National Australia Bank
Oct 2004 - Jun 2008 (3 years 8 months)
Delivered QA and UAT testing across banking and payments projects, maintaining system, regression and integration test suites and supporting CRM, internet banking and payment applications.
Education
Degrees, certifications, and relevant coursework
VUVictoria University
Certificate II, Information Technology
Completed Certificate II in Information Technology focusing on foundational IT skills and practical applications.
Footscray College of TAFE
Associate Diploma, Business Studies
Completed an Associate Diploma in Business Studies with an accounting focus covering business and accounting principles.
Tech stack
Software and tools used professionally
Availability
Location
AustraliaAuthorized to work in
Job categories
Skills
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