Open to opportunities

Mark Plese

@markplese

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Detail-oriented AI Trainer and Technical Writer with strong communication skills.

United States

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What I'm looking for

I seek a role that values creativity and collaboration, offering opportunities for professional growth.

I am an experienced AI Trainer and Content Developer with a strong background in technical writing and instructional design. Currently, I train various AI models, focusing on their accuracy and functionality. My role involves extensive reading, researching, and editing responses, allowing me to gain a deep understanding of AI operations.

Previously, I developed a comprehensive knowledge base for proprietary laboratory software, creating over 500 documents, including help articles and instructional videos. My ability to communicate effectively with international subject matter experts has been crucial in executing documentation plans that support software product launches. My experience in the lab setting has equipped me with the skills necessary to produce high-quality instructional materials while ensuring compliance with state regulations.

Experience

Work history, roles, and key accomplishments

Current

AI Trainer

Current

DataAnnotation

Jul 2024 - Present (1 year)

Trained various AI models, rating their accuracy and other factors regarding generated written, visual, and audio content. Executed tasks with a high level of detail, gaining a deep understanding of AI model functionalities.

AI Training Content Moderation Data Annotation Research

User Assistance Content Developer

Scitara

Jan 2023 - Present (2 years 6 months)

Built a knowledge base for proprietary laboratory software with over 500 documents, including help articles, blog posts, and video training. Communicated with international SMEs and created documentation plans to support software product launches.

Technical Writing Instructional Design Camtasia SME

Document Writer

Cresco Labs

Dec 2019 - Present (5 years 7 months)

Updated and created a high volume of documents (~1000 per year) regarding manufacturing, food production, safety, and compliance. Managed requests from multiple SMEs to collaborate on operational instructions, SOPs, and other critical documents.

Document Management Technical Writing Compliance SOP Development Research

Education

Degrees, certifications, and relevant coursework

Joliet Junior College

Associate of Arts

Completed general coursework for Associate of Arts Degree.

University of Illinois Chicago

Bachelor of Arts, Communication

Mastered AP and MLA styles along with multiple research methods. Trained in scholarly, professional, and technical writing. Learned skills related to public relations and social media.