Looking for a job

Mark Mendoza

@markmendoza

Senior Database Administrator at ProV International Inc., keeping Zumtobel Group AG’s SQL Server production systems available.

Philippines

Message

At ProV International Inc., assigned to Zumtobel Group AG, I administer SQL Server environments across APAC and EMEA, including clustering and Always On high availability and disaster recovery. I tune production workloads and use automation and monitoring to help prevent recurring incidents.

At IMS Health Operation Center Philippines Inc., I led regional production support and redesigned ETL workflows to improve pipeline reliability. Earlier at IMS Health Philippines, I developed SQL Server and .NET applications, reports, and in-house systems, and supported regional platforms.

Experience

Work history, roles, and key accomplishments

Current

Database Administrator (SQL Server)

Current

ProV International Inc.

Apr 2017 - Present (9 years 6 months)

Administered MS SQL Server 2012–2022 environments across APAC and EMEA, managing clustering, manual failover, and Always On HA/DR configurations. Performed performance tuning, implemented automation and monitoring solutions, and managed backup, validation, and disaster recovery using CommVault.

MS SQL Server AlwaysOn Availability Groups Clustering HA DR Performance Optimization Backup And Recovery Commvault Solarwinds Tenable Ivanti Power BI ETL Data Validation

Associate Manager, Business Systems (Level 5)

IMS Health Operation Center Philippines Inc.

Jun 2015 - Apr 2017 (1 year 10 months)

Led regional production support operations across APAC and EMEA, managing SQL Server migrations, job monitoring, and maintenance. Redesigned ETL workflows and automated manual processing steps, improving pipeline reliability and reducing turnaround time.

SQL Server ETL Data Analysis Reporting Dashboarding Technical Leadership Training

IT Developer (Level 4)

IMS Health Philippines

Nov 2011 - May 2015 (3 years 6 months)

Administered SQL Server databases and developed T-SQL objects including stored procedures, triggers, and functions. Built database-driven applications using SQL Server and .NET, and acted as Team Lead for regional production support.

SQL Server T SQL .NET Stored Procedures Triggers Functions Reporting Team Leadership

Software Support Specialist (Level 4)

IMS Health Philippines

Dec 2009 - Nov 2011 (1 year 11 months)

Generated specialized business reports and maintained production applications, SQL databases, and internal systems. Performed data validation and reporting accuracy checks, and supported regional system rollouts and IP migration projects.

SQL Reporting Data Validation Documentation Knowledge Base

Junior Programmer

Banner Plasticard Inc.

Oct 2006 - Nov 2009 (3 years 1 month)

Developed in-house systems and performed software integration testing on Windows and Linux environments. Installed, configured, and maintained hardware and software systems, and provided technical support and troubleshooting.

Software Development Integration Testing Windows Linux Technical Support Troubleshooting