Looking for a job

Mark Lim

@marklim

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Currently based in Singapore but open to exploring work globally.

Singapore

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What I'm looking for

Looking for an inspired role either in UX writing and strategy or in Prompt engineering. Would also be interested in building and driving my own team.

Creative UX strategist and conversational designer with a deep love for systems thinking, storytelling, and building intuitive, human-centered digital experiences. With a mechanical engineering-inspired mindset, I thrive on untangling complex problems and crafting scalable solutions through content design, AI ethics, and out-of-the-box thinking. Passionate about continuously learning and experimenting—whether through designing ethical AI interactions, mentoring teams, or bridging traditional narratives with emerging tech.

Experience

Work history, roles, and key accomplishments

Current

Independent Author & Narrative Consultant

Current

Self Employed

Mar 2024 - Present (1 year 2 months)

Created AI-assisted children’s literature and advised on scalable AI content strategies, focusing on ethical storytelling frameworks. Researched human-AI interaction trends to shape best practices for conversational interfaces.

AI assisted storytelling ethical storytelling immersive design narrative integrity Research Methodologies Content Strategy Educational Content

Senior UX Writer & Product Experience Strategist

Dyson Technology Limited

Nov 2023 - Mar 2024 (4 months)

Led a £750K Floorcare initiative, enhancing user engagement by 15%. Developed content-driven experiences and drove AI accessibility features, creating scalable UX writing standards and mentoring team members.

AI accessibility UX Writing User Centered Design Mentoring Product Strategy Content Design Content Operations

UX Writer & Interim Product Experience Lead

R/GA Singapore

Oct 2021 - Oct 2023 (2 years)

Led UX, UI, and content teams during a leadership transition, defining product narratives and co-founding an AI innovation team to responsibly scale AI features and streamline workflows.

product narratives content guidelines design methodology UX Writing AI Innovation Workflow Optimization Team Leadership

Assistant Manager (UX Writer, Engagement Strategist)

Civil Service College

Aug 2020 - Oct 2021 (1 year 2 months)

Managed user experience development for a government digital learning platform, achieving significant user adoption targets through UX writing improvements and user research.

feature roadmap UX Writing Cross Functional Team Management Content Strategy User Experience Analytics User Adoption

Project-based UX Writer / Editor

Cambridge Proofreading and Editing LLC

Jun 2017 - Apr 2020 (2 years 10 months)

Achieved high client retention and satisfaction as lead APAC consultant, developing content strategy roadmaps and providing actionable product strategies based on user research.

iterative improvements Stakeholder Engagement Content Strategy Analytics User Research Product delivery Digital Products

Account Executive

Splash Bray Leino

Sep 2016 - Jun 2017 (9 months)

Led product development for digital platforms, coordinating UX, design, and tech teams to boost delivery efficiency and translate user insights into actionable recommendations.