Mark Klass

Rebuilt worker-node images as CIS Level 1 hardened AL2023 AMIs across two UAT clusters, bringing them up to the RHEL fleet's baseline. Automated 50+ batch processes with JobScheduler, cutting manual intervention by 40%.

Containerized node provisioning for Bitcoin, Filecoin, Ethereum, and TRON with Docker, cutting setup time by 50%. Improved monitoring and alerting to Telegram, Discord, and WhatsApp, reducing mean time to resolution by 25%.

Moved deployments onto Docker Compose to curb configuration drift and introduced Kubernetes for orchestration and horizontal scaling. Integrated Prometheus, Grafana, Loki, Vector, KrakenD, and Keycloak for observability and auth.

Stood up real-time monitoring on Prometheus, Grafana, and VictoriaMetrics as a working demo. Containerized the monitoring stack with Docker, Kubernetes, Istio, KrakenD, and Keycloak for portability across client environments.

Ran CA Identity Management and Governance for a major client, handling 20-30 tickets a day. Automated user provisioning and identity lifecycle management, and developed API and back-end services for authentication and authorization on OAuth2 and OIDC.

Completed the Government Commercial Cloud - Foundation certification in April 2022.

Completed the Software Design Guidelines for Safety-Critical Systems certification in October 2019.

BSc in Computer Science with a focus on Digital Systems Security, completed in 2018.

Diploma in Interactive Media Informatics, completed in 2012.

Higher NITEC in Information Technology with a focus on Networking, completed in 2009.