Open to opportunities

Mark D'Souza

@markdsouza

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Multi-skilled polyglot engineer with extensive experience in solutions architecture.

Canada

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What I'm looking for

I am looking for a role that challenges my technical skills and offers opportunities for leadership and innovation.

With over 15 years of experience in polyglot development (including 7+ years in team lead/management and 5+ years as a Solutions Engineer/Architect), I have honed my skills as a Solutions Architect and Engineer, leading teams and managing projects in various sectors including retail, telecom, and aviation (pre-sales as well as post-sales). My expertise lies in architecting and developing complex systems, ensuring they meet both technical and business requirements.

Throughout my career, I have successfully collaborated with enterprise clients, driving large-scale initiatives and delivering tailored solutions that enhance operational efficiency and offer customer delight. My ability to communicate effectively with C-level executives and cross-functional teams has been instrumental in my success. I am passionate about mentoring others and continuously improving processes to achieve better outcomes.

Specialties: Solution Architecture, PHP/MySQL development, DevOps, IT management, team leader, software development life cycle (SDLC), software design (patterns, models, frameworks, architecture) and principles (DRY, SOLID), analytical, problem solver, organized, multiple skills, good communicator (technical and non-technical).

Experience

Work history, roles, and key accomplishments

Current

Solutions Architect

Current

Air Canada

Jul 2024 - Present (10 months)

Spearheaded the solution and development of the company’s primary project, collaborating closely with internal and external stakeholders, as well as multiple vendors. Responsibilities included technical architecture, project management, data modeling, ETL processes, and API integrations.

Confluence Jira Postman

Senior Solutions Engineer

1NCE

Oct 2023 - Mar 2024 (5 months)

Facilitated customer onboarding onto the IoT Platform-as-a-Service solution, collaborating with project teams to design customer journeys and streamline complex business requirements into standard processes.

Confluence Jira Postman Figma

Technical Architect

LotusFlare

Jul 2022 - May 2023 (10 months)

Developed tailored pre-sales technical presentations and enterprise solutions for a leading telecom provider. Collaborated with project teams to integrate the company's SaaS platform and resolve technical obstacles.

AWS Services Postman Figma Lua

Solutions Architect

Tulip

Sep 2019 - Jul 2022 (2 years 10 months)

Collaborated with luxury retail clients to assess requirements and develop tailored systems. Engaged with technical teams for integrations and served as the key Subject Matter Expert for projects.

AWS Services GCP

IT Engineering Manager / Lead PHP Developer

MOO! Media Group, Inc.

Feb 2016 - Aug 2019 (3 years 6 months)

Oversaw the company's technical infrastructure and led the development of core systems. Managed a team of engineers and provided mentorship.

AWS DevOps

PHP Developer

Fuse Powered, Inc.

May 2014 - Jan 2016 (1 year 8 months)

Developed back-end support for AdRally, maintaining a hybrid server infrastructure. Wrote Perl scripts for reporting and ad-hoc purposes.

Perl DevOps

Education

Degrees, certifications, and relevant coursework

Seneca Polytechnic

Bachelor of Applied Technology, Computer Science

2003 - 2007

This unique and innovative degree program was created to address the need for knowledgeable software developers, skilled in both the technical and non-technical aspects of business information technology. A strong theoretical base is developed through extensive practical experience on a variety of computer platforms.