Chloe User
@chloeuser1
Network Engineer and Naval IT Administrator specializing in network security, troubleshooting, and continuous monitoring for enterprise environments.
What I'm looking for
I’m an experienced information technology professional with a solution-driven mindset, focused on expert troubleshooting and critical thinking. I bring 4+ years of work with network security concepts and processes to ensure the secure operability of enterprise organizations.
In my current role, I provide day-to-day network operations and implement vetted capabilities through Cybersecurity, ISSA, and higher headquarters to maintain JSIG/RMF Authority to operate. I manage SIEM monitoring tools and build tailored event alarms/rules and summary reports, while supporting operational O&M checklists through the creation of TTPs and SOPs.
Across my background, I’ve administered and monitored large-scale networks—supporting 200+ devices and enterprise environments—by leading compliance-oriented projects and applying configuration changes using SecureCRT and console/CLI access. I’ve also delivered proactive Tier II support, used automated Windows PowerShell scripts for repairs, and managed Active Directory administration and secure handling of classified and unclassified assets.
Experience
Work history, roles, and key accomplishments
Network Integration Engineer
Auxilium International
Dec 2024 - Present (1 year 3 months)
Provided day-to-day network operations support and implemented cybersecurity-vetted monitoring capabilities to maintain JSIG/RMF authority. Managed SIEM monitoring with tailored event rules/alarms and built O&M checklists, TTPs, and SOPs to support continuous operations.
Information Systems Technician
United States Navy Reserves
Apr 2021 - Present (4 years 11 months)
Provided technical support for mission-essential hardware and software while managing Active Directory administration changes as needed. Responsible for monitoring and safe storage of unclassified and classified assets.
Network Administrator
Auxilium International
Sep 2023 - Dec 2024 (1 year 3 months)
Administered, maintained, and monitored 200+ network devices on secure local networks in support of 700 ASUS. Ensured mission-ready compliance by managing tools such as SolarWinds, ISE, NetApp, UCS Manager, and vSphere while troubleshooting network issues across OSI layers 1–7.
Network Infrastructure Engineer
Valdez International Corporation
Jan 2023 - Sep 2023 (8 months)
Supported installation, monitoring, maintenance, and optimization of 1,000+ enterprise network devices for AFNET. Used SolarWinds to monitor and maintain documentation within the EITSM Remedy ticketing system and applied configuration changes via SecureCRT CLI on boundary devices using Cisco, Dell, and HP equipment.
Tier II Information Systems Analyst
Dec 2022 - Jan 2023 (1 month)
Provided in-depth analysis and proactive technical support across NMCI domains to support 700,000+ accounts and 4,000+ servers. Remotely accessed users’ machines to apply necessary system and setting changes to resolve technical issues.
Tier I Information Systems Analyst
May 2022 - Dec 2022 (7 months)
Monitored, supported, and resolved technical issues across NMCI environments supporting 700,000+ accounts and 4,000+ servers. Used automated Windows PowerShell scripts for repairs and supported onboarding and training for newly hired Tier I agents.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Master of Science, Cybersecurity
Pursuing an M.S. in Cybersecurity at Western Governors University.
Western Governors University
Bachelor of Science, Cybersecurity & Information Assurance
2022 - 2025
Completed a B.S. in Cybersecurity & Information Assurance at Western Governors University between December 2022 and February 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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